Resume

Administrative Officer Records Clerk

Location:

Benoni, Gauteng, 1501, South Africa

Salary:

R15000

Posted:

July 25, 2021

Contact this candidate

Resume:

CURRICULUM VITAE

Personal Details

Surname : Mnisi

First Name : Archibald

Date of Birth : 03 August 1974

ID No. : 740-***-**** 084

Gender : Male

Marital Status : Married

Driver’s License : C1 (Code 10)

Nationality : South African

Physical Address : 3302 Panda Street

Chief Albert Luthuli Park, Extension 5

Daveyton

1520

Postal Address : 3302 Panda Street

Chief Albert Luthuli Park, Extension 5

Daveyton

1520

Cell No. : 071-***-****

083-***-****

E- Mail address : adnvzh@r.postjobfree.com

Religion : Christian

Criminal Offence : None

Home Language : Zulu

Preferred Language : English

Hobbies : Soccer and Reading

Educational Background

High School

Grade Passed : Grade 12

Promat College Springs

1993

Tertiary

Certificates

Certificate in Public Administration

Diploma in Public Administration

Certificate – Introduction to Personal Computing (Computer Fundamentals, Windows, MS Word, MS Excel), Intuition Computer College

Course in Occupational Health and Safety Representative, EMFT, Records Management Course NQF Level 4, LG SETA (Local Government Sector Education & Training Authority) City Of Ekurhuleni (Summat Institute)

Short Course in Customer Service Management, Centre for Business Management, University of South Africa

Programme in Accelerated Public Management Development NQF Level 5, Centre for Public Administration and Management, University of South Africa Current Studies (2021)

Programme in Public Procurement and Supply Chain Management NQF Level 5, Centre for Purchasing and Supply Chain Management, University of South Africa Skills Acquired

Office Administration, Customer Care, Computer Literacy (Excel, MS Word, Project & PowerPoint) / Typing, Good Co-Ordination Skills, Conflict Management, Stress Management, Negotiation, Interpersonal, Effective Communication & Communication Skills, Problem solving skills; Planning and organising skills; Good verbal and written communication skills; Ability to work under pressure. In – House Training

Introduction to Evaluation & Monitoring Training, Elizabeth Glazer Pediatric AIDS Foundation, Far East Rand Hospital e- Health System Training, City Of Ekurhuleni, Assets Management Training, City Of Ekurhuleni, ICT Department, MS Outlook Training, City Of Ekurhuleni (i-Solve Business Solutions (Pty) Ltd) Deed Search Training, City Of Ekurhuleni, ICT Department, ORBIT EDRMS Training, City Of Ekurhuleni (BCX)

Work Experience

Temporary Employment

Company : Standard Bank South Africa Ltd

Main Functions : Teller and Customer Care Service

Duration : March 1999 – April 2001

Company : Equitac Commodity Brokers Cc.

Position : Call Centre Agent

Duties : Call planning, Selling timeshare / points, Calling potential customers ( Outbound calling ), Inviting customers to an evening presentation, Qualifying customers, Meeting targets.

Duration : August 2004 – November 2004

Company : Retail Apparel Group

Position : Call Centre (Johannesburg), Call Centre Agent. Duties : Providing efficient service to customers. Duration : June 2002 – May 2003

Previous Permanent Employment

Organisation : City Of Ekurhuleni

Department of Health & Social Development

Family Health Division

Chief Albert Luthuli Clinic, Northern Region

Position : Senior Clerk

Duration : 01 March 2008 to 31 July 2016

Responsibilities : Ensure proper maintenance and control of consumable stock and equipment to ensure continuous service delivery. Do stock control of stationery / consumables and order stock in conjunction with the Chief Professional Nurse.

Keep stationery stock cards updated.

Identify broken equipment and report it to the Chief Professional Nurse. Update inventory and assets lists at reception and in the waiting area. Receive clients at reception, open files for new clients and draw clinic retained cards for repeat clients from filing system.

Book appointments for different services e.g. chronic care, reproductive health, immunizations, Maternity Obstetric Unit (MOU).

Transfer clinic retained records to another clinic on the clients / staff. Alert the Chief Professional Nurse in case of a very ill client or client in case of emergency. Maintain facility registers and statistical registers e.g. laboratory registers and minimum data set. Arrange emergency transport for ill / emergency clients as requested by Nursing staff / Chief Professional Nurse.

Maintain confidentiality in respect of all personal and medical client information that might come to the Senior Clerks’ attention.

Prepare agendas, take minutes and type minutes of facility meetings. Type any document as requested by Chief Professional Nurse e.g. action plans, weekly programs. Give verbal or telephone information to individuals / members of community to ensure that they can make informed decisions about available services.

Manage general enquiries and refer to the relevant staff members or other departments. Direct clients to respective areas of service.

Manage the Help Desk.

Update the information / notice boards.

Core Responsibilities

Reception duties.

Administer the asset register.

Ensure compliance with the OHS Act.

Compile reports e.g. Patient Waiting Time Recording Instrument, Safety (SHE), Maintenance & Quality Assurance Committee Reports.

Provide information on the different services.

Perform general administrative and typing duties.

SHE Representative (Occupational Health & Safety Representative) on behalf of the facility. Previous Permanent Employment:

Organisation : City Of Ekurhuleni

Real Estate Department

Records Division

Nigel Customer Care Centre, Eastern Region

Position : Senior Records Clerk

Duration : 01 August 2016 to 30 November 2019

Reason for Leaving : Resignation (To Join Family Business) – Due to the Negative Impact of the Corona Virus (COVID-19) Pandemic on South African Economic Climate, Employment and Businesses, the family business had to close down its business (2020) Core Responsibilities

Responsible for the supervision and control of the records section. Register correspondence and post received on computer and sort it numerically. Rectify faults and reallocate correspondence.

Allocate correct file numbers and place electronically on system, open and close files, sort and file documents numerically.

Operate lettering machine for file numbers and description and ensure that file numbers are kept to specs.

Diarise reminders for officials and draw files on diarised dates. Deal with queries / enquiries from officials and render counter services. Mark out files to officials on control sheet and draw route cards and place on files. Handle, sort, open and allocate reference numbers and file incoming mail and correspondence from public and other departments.

Responsible for the handing of marked correspondence to officials and marking of all correspondence to concerned officials before it is filed back in the cabinet and allocate correct file numbers. Responsible for filing of files in filing cabinets, retrieve file numbers and information from computer. Keep advertising register up to date and ensure that all advertisements are placed on official noticeboards. Oversee the delivery of Council agendas and liaise with Councillors and other departments on urgent mail.

Responsible for the indexing, filing and distribution of government gazettes and circulate amongst officials.

Obtain marked items from Administrative Officer, keep copies of such items until a resolution has been taken.

Ensure that Council resolutions are executed.

References:

Sr. M. Malesa

Manager: Nursing Services,

Kemston Clinic (Northern Region)

City Of Ekurhuleni,

Department of Health & Social Development

Family Health Directorate

Tel. 011-***-****

Cell. 083-***-****