MONIQUE MORRIS

EDUCATION AND TRAINING

QVCC, Willimantic, CT

Some College (No Degree) Pharmacy Technology

Continuing education in Subject, 2007

Riverside Educational High School, New Haven, CT

Diploma, 1998

Phlebotomy Tech Certification, September 2020

SUMMARY

Industrious Laundry Attendant skilled in balancing multiple priorities and delegating laundry tasks to increase efficiency. Strong knowledge of detergent, additives and machine cycle settings developed over 7 years of successful performance in related roles. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 6 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 5 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills

Reliable housekeeper dedicated to keeping all areas clean, organized and professional. Knowledgeable about cleaning high-traffic, infection-prone areas such as bathrooms and kitchens with care and attention to minor details. Well-organized team player committed to client satisfaction

SKILLS

Problem-solving skills

Team leadership

Multitasking ability

Flexible

Open and clear communicator

Service-oriented mindset

Excellent communication skills

Medical terminology

Clean driving record

Resourceful

Customer friendly

Experience with [specialties of personal service]

Perform well in high-demand, fast-paced environments

EXPERIENCE

WADSWORTH GLEN REHAB CENTER, Middletown CT, CT January 2012 to Current

Laundry Aide \Receptionist

Loaded and unloaded washers and dryers, observing correct operating instructions

Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers

APPLE REHAB, Cromwell, CT May 2008 to June 2013

Receptionist Administrative \Houskeeper

Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment

Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff

Managed and anticipated clerical needs of company employees, including copying, faxing and file management

WALMART, Groton, CT April 2005 to September 2007

Pharmacy Technician

Worked with insurance companies to process claims, resolve problems and obtain payments

Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts

Created new customer profiles and updated information in pharmacy computer systems

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