CV. Phamphatha Beja

PERSONAL DETAILS

Last Name:

Beja

First Name/s:

Phampatha

Nationality:

South African

Date Of Birth:

** -**-****

Availability:

Immediately

Location:

Western Cape

Gender:

Female

Race:

African

Languages:

English

Contact No

060*******

EDUCATION & QUALIFICATIONS

Date

Institution/Organisation

Qualifications

2010

African Global Skills Academy

General Tourist Assistant

2002

Ridge Park College

Senior Certificate (Matric/ Senior Diploma/ Grade 12)

PROFESSIONAL EXPERIENCE

Nov 2019 – March 2021

Hungry Lion

Cashier

Responsibilities/Contributions:

Handle cash, credit or check transactions with customers

Scan goods and collect payments

Ensure pricing is correct

Issue change, receipts, refunds, or tickets

Redeem electronic vouchers

Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

Make sales referrals, cross-sell products and introduce new ones

Resolve customer complaints, guide them and provide relevant information

Bag items carefully

Greet customers when entering or leaving establishment

Maintain clean and tidy checkout areas

Keep reports of transactions

Process returns and check to see if items are damaged

Answer customers' questions and get a manager if answer doesn't solve the issue

Pleasantly deal with customers to ensure satisfaction

PROFESSIONAL EXPERIENCE

Mar 2012 – Oct 2012

Statistics South Africa

Data Capturer

Responsibilities/Contributions:

Entering and updating information into relevant databases.

Ensuring data is backed up.

Informing relevant parties regarding errors encountered.

Storing hard copies of data in an organized manner to optimize retrieval.

Handling additional duties from time to time

PROFESSIONAL EXPERIENCE

Jan 2008 – Dec 2011

Africa Urban Services

Receptionist

Responsibilities/Contributions

Answer and direct phone calls in a polite and friendly manner

Welcome visitors/clients in a warm and friendly manner and answer any questions visitors/clients have

Maintain reception area and all common areas in a clean and tidy manner at all times

Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer

Keep detailed and accurate records of visitor/clients requests and of calls received

Receive deliveries; sort and distribute incoming mail

Take inventory of supplies and restock as needed

Maintain the general office filing system including tender documentation

Booking meetings

Data Capturing

Reason for Leaving: Wanted a new challenge

PROFFESIONAL EXPERIENCE

March 2006 – Dec 2007

Queen Rose Superspar

Cashier

Responsibilities/contributions

Handle cash, credit and check transaction with customer

Scan goods and collect payment

Issue change,receipts, refunds, or tickets

Count money in cash drawer at the beginning and at the end of shift to ensure the amounts are correct

Resolve customer complaints, guide them and provide relevant information

Bag items carefully

Greet customer when entering or leaving establishment

Pleasantly deal with customers to ensure satisfaction

Answer customer’s questions and get the manager if answer doesn’t solve issue

SPECIALIST SKILLS

Customer service., Multitasking and prioritizing, Ability to work under pressure, Problem-solving, Written and verbal communication skills, Conflict resolution, Organized

KEY COMPETENCIES:

GAAP

Microsoft Office

Contact this candidate