MR
MEAGAN RILEY
adnnta@r.postjobfree.com H: 860-***-**** 18 Bass Lake Road, Amston, CT 06231
United States Army Fairbanks, AK
Food Service Specialist
Planned menus, purchased supplies and coordinated the inventory. Prepared nutritious meals according to standard guidelines. Checked daily menus in order to accurately gather and prepare ingredients for entrees, sides and desserts.
Followed established recipes to prepare foods using techniques such as frying, simmering and steaming.
Kept foods at safe temperatures in storage, during cooking and prior to serving.
Used correct cleaning and sanitizing techniques on surfaces, tools and equipment.
Resolved product or policy issues and shared benefits of new technology. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Trained new employees on company customer service policies and service level standards.
Shafa Medical Center East Hartford, CT
Medical Assistant
12/2009 - 03/2012
Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
Performed routine tests such as urine dip stick, vision and hearing tests. Acted as a liaison between physician and patient.
Answered appointment calls.
Recorded patient histories and filed supporting clinical data and diagnosis.
Assisted with technical treatments and entered information in patient records and charts.
Maintained and calibrated lab instruments and equipment. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Hartford Life Insurance Company
Windsor, CT
Liquidations Specialist
09/2007 - 01/2010
Closed sales on new policies by presenting insurance options to customers in a knowledgeable and efficient manner.
Maintained currency on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Investigated and compared insurance policies, including fire, homeowners, personal line, liability and commercial coverage. Collaborated with carriers to resolve discrepancies in insurance payments. Interfaced with customers, determined needs, provided recommendations and up-sold services.
Managed denials, late payments, extensions and other special circumstances by following up with relevant parties. Experience
Resolved routine and complex issues by performing detailed research. Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
Uconn Health Farmington, CT
Lab Aide
03/2004 - 01/2007
Removed hazardous materials and unused specimens and ensured proper disposal.
Used extreme care and caution when labeling lab specimens for later use. Sanitized all counters and surfaces within the laboratory using company- approved cleaning products.
Tracked and escalated compliance, care and quality issues. Ensured HIPAA compliance.
Assisted Scientist with experiments.
Assisted in breeding mice for experiments to run correctly. Uconn Health Farmington, CT
Floating Receptionist
09/2003 - 01/2004
Oversaw office inventory by restocking supplies and submiĴing purchase orders.
Managed and controlled office supply inventory for timely ordering and requisition of depleted stock.
Provided information to callers and drafted office emails. Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff. Maintained reception area in orderly manner to provide visitors with a positive first impression of the company.
Answered and directed incoming calls using multi-line telephone system. Prepared, compiled and filed documents as well as reports presented to various parties.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Highland Park Market Glastonbury, CT
Cashier
03/2001 - 09/2003
Increased accuracy and efficiency by applying knowledge of product SKUs and item codes while scanning purchases.
Verified and honored sales prices and arranged for carry-outs to customer vehicles.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Increased customer satisfaction through friendly and professional communication.
Protected fragile purchases by wrapping and boxing products. Reduced errors by reconciling cash drawer before and after each shift. Resolved customer issues in timely manner by working with customer service team members.
Provided a high level of service by helping customers find the specific products.
Goodwin College East Hartford, CT
One semester away from earning Bachelors in Human Services Tunxis Community College Farmington, CT
Certificate in Sterile Processing
2016
Goodwin College East Hartford, CT
Education and Training
Certificate in Medical Assistant
2006
East Hartford High School East Hartford, CT
Diploma in General
2003