Professional Experience

Project Manager - Business Process Solutions, Scotiabank; Dominican

Republic - July 2019 - January 2021.

Generate significant profits for the financial institution by planning, organizing, directing, controlling operational enhancements, and reengineering processes. Implementing strategies for local and International projects and supporting system releases from Scotiabank Toronto.

Senior Analyst – Operations, Banco Dominicano del Progreso; Dominican Republic — January 2018 - June 2019.

Business intelligence, Co-Leading BPM implementation for business solution. Regulatory, Operational, and KPI reports on a monthly, weekly basis. Background handling customers request and complains from Dominican Republic Bank Superintendence’s User Protection Unit. Education

• International Business Studies. - Universidad Alejandro de Humboldt. - Caracas, Venezuela.

• Business Administration - Universidad Autónoma de Santo Domingo - Santo Domingo, República Dominicana.

Other courses and skills

• Data Base Management, MS Excel Advanced, MS PowerPoint y MS Project.

• Delivering Results Effectively – LinkedIn learning.

• Problem Solving Techniques – LinkedIn Learning.

About me:

Proactive, Focusing in results,

Optimistic, Creative, Quick

learner.

Languages:

• English

• Spanish

References:

Carolina Caminero

Director Processing Support

Center, Scotiabank, República

Dominicana.

Contact: 809-***-****

Asmilda Gómez

Senior Manager Credit Card

Center, Scotiabank República

Dominicana.

Contact: 829-***-****

JORGE LUIS GONZÁLEZ

Contact: 829-***-**** Email: adnn80@r.postjobfree.com Linkedin: www.linkedin.com/in/JorgeLuisGC