about me

A dedicated and focused team player with six years of experience

providing thorough and skillful support, including managing confidential information. Experienced with handling a high volume of demands and meet deadlines. Able to prioritize, multi-task, and follow through to maximize patient care. High level of verbal, written communication and interpersonal skills.

contact

714-***-****

adnm68@r.postjobfree.com

2414 N. Tustin Avenue, Apt. A6

Santa Ana, CA 92705

Linkedin.com/in/ericka-galissaire-347b74127

EDUCATION SKILLS CERTIFICATIONS

Medical Assistant Diploma

American Career College, Anaheim CA

June 2008

Proficient In:

Word, Excel, PowerPoint, Outlook

Oracle, Inform, Rave

Instruction in Phlebotomy

Date: May 2008

High School Diploma

Western High School, Anaheim, CA

June 2005

Patient Care Management

Devoted & Passionate

Bilingual - Spanish

Certificate CPR

Date:

December 2018

professional experience

July 2020 – Present

MEDICAL ASSISTANT / MS Center of California, Laguna Hills, CA

• Answer phones

• Schedule appointments

• Manage messages and emails

• Petty cash

• Update patients info

• Room patients

• Take vitals

• Assist physician

• Order labs

• Customer service

• Research Pharmacy Coordinator

• Restocking supplies

• Medical Records

MEDICAL ASSISTANT

Jan 2020 – Jan 2021

MEDICAL ASSISTANT / Docs For Kids, Tustin, CA

• Answer phones

• Scheduling appointments

• Manage messages

• Medical records

• Insurance verification

• Petty cash

• Update patient info

• Customer service

• Assist physician

• Rx refills

• Room patients

• Vitals

• Vaccinations

• Laboratory

• Restocking supplies

• Immunization records

July 2018 – Jan 2020

MEDICAL ASSISTANT / Edinger Medical Group, Fountain Valley, CA

• Answer phones

• Scheduling appointments

• Manage messages and emails

• Medical records

• Insurance verification

• Petty cash

• Update patient info

• Customer service

• Assist physicians

• Rx refill

• Room patients

• Vitals

Jan. 2018 – Sep. 2018

CAREGIVER / Synergy Homecare, Garden Grove, CA

• Responsible for the safety of our clients.

• Assist with bathing, dressing, toiletries, inconvenience care.

• Medication reminder.

• Transferring from bed, wheelchair, shower chair, ECT.

• Errands to MD visits.

• Meal prep and light cleaning.

• Routine exercises.

Oct. 2015 – April 2018 CAREGIVER / Care Plus Nursing Services, Laguna Hills, CA

• Responsible for the safety of our clients.

• Assist with bathing, dressing, toileting, incontinence care.

• Medication reminder.

• Transferring from bed, wheelchair, shower chair, etc.

• Errands to MD visits.

• Meal prep and light house cleaning.

• Routine exercises.

Oct. 2010 – Nov. 2013 PLAN FEE COORDINATOR / Smile Brands, Irvine, CA

• Responsible for entering plan fees.

• Efficiently manage patient care, office and laboratory duties.

• Expose and process dental X-Rays, maintain patient records and lab equipment, sterilize instruments.

• Assist office with scheduling.

• Insurance verification.

• Maintain clean, sterile and positive environments optimizing patient comfort and safety.

Oct. 2009 – Jan. 2010 MEDICAL ASSISTANT / Bright Now Dental, Fullerton, CA

• Managed administration; responded to all Customer Service inquiries and concerns received via telephone, mail, and e-mail. Set meetings and arranged travel. Disbursed mailers for sales promotions.

• Instituted procedures for petty cash disbursement to ensure compliance with proper auditing/reporting, protecting company assets and limiting ability.

• Reorganized former administrator office into efficient, productive environment, streamlining production processes to decrease expenses from duplication of effort.

• Answered and responded to a high-volume of inbound calls and emails with the highest degree of politeness and professionalism at all time. Made outgoing calls to existing customers regarding on-line order and on-line returns.

• Maintained department quality and productivity standards and assisted in training new hires.

Aug. 2008 - June 2009 MEDICAL ASSISTANT / San Marcos Medical, La Habra, CA

• Perform selected nursing and administrative duties.

• Prepare patients for examination and treatments. Take patient histories and vital signs.

• Prepare exam and treatment rooms with necessary instruments.

• Administer injections and apply dressing as instructed.

• Distribute medications as directed by Physicians, PA or NP.

• Prepared and maintained supplies and equipment for treatments, including sterilization.

• Assist provider in preparing for minor surgeries and exams.

• Assisted with scheduling of tests and or treatments.

• Ordered and maintained clinical and office supplies and equipment.

Contact this candidate