Current Experience
Store Support
Whole Foods Market - Charlotte, NC September 2020 to Present
Became Store Support when COVID-19 forced the shut down of the food bars resulting in reduction of staff. Duties include (Green team, Amazon Shopper, Cashier, Monitor (wrote SOP for the Temp. station), Current with Computer training and pursue other training to compare my management skills with the positions of Team Leader and Assistant Team leader. I am resilient, friendly and relatable while maintain quality work and good Customer Service.
Cook/Prep/Salad Bar
Whole Foods Market - Charlotte, NC July 2018 to September 2020
Proficient: Production, salad bar set up, Salad Bar Runner, Chef Case attendant, Fresh Pak
Excel: Procedures (logs, organization, cleanliness, and sanitation), Teamwork, computer skills
Experience: Training (salad bar: Chloe, Alec, Fred, supervisors, etc.), Culture Champion (2019)
Development: Prepare for future positioning in leadership roles. Gained experience in Fresh Pak, hot bar and sandwich/burger station. Keep up with computer training, accept and utilize ideas and comments as related to personal skills, motivation, and initiative.
Initiative: Developed Time Log for Salad Bar, Initiated Breakfast as needed, Began the dialogue for use of additional cold storage with dairy, activated the guacamole toast set w/Chef Rob, volunteered to participate with Inventory, collect data for the purpose of future specifications and standards training manual.
Work History
School Bus Driver
CMS Transportation @ Orr Rd November 2016 to June 2018
Build relationships: students, parents, teachers, principals, fellow drivers, Carry and Monitor all grade levels for 6 schools weekly, ensure behavior and safety of students to and from school
Project Specialist
PSI - Charlotte, NC August 2015 to June 2016
Project Management: Drafted proposals, costed projects, monitored progress and quality, field work 50% + of time
Tech II
Environmental Engineering - Charlotte, NC August 2014 to August 2014
Quality Control/Certifications: Construction process enforcement, Quality control through materials testing and observations.
Teacher - Earth/Environmental Science
Charlotte Mecklenburg Schools - Charlotte, NC August 2009 to June 2012
Curriculum Development and Communication: Substituted for long-term Math assignments and Teacher of Earth Science (grades 9 to 12) (lesson plans, communication with parents, students, admin’ and peers.)
Part Time/Seasonal - After school 2-year pilot / program coordinator
APEX Martial Arts - Charlotte, NC August 2006 to August 2008 Program Development and follow through: Created curriculum / instructed classes / Counseled students / Provided transportation / communication (parents, volunteers, schools and students) Collected tuition / Arranged special events (school for breaks, workdays, summer)
Field Operations Supervisor
City of Charlotte / Street Maintenance Division - Charlotte, NC August 1988 to October 2005
Supervisory Skills and Training: Performed all HR functions, developing work force, and everyday decisions for running the business.
Highlights:
Field Operations Supervisor for Utility Restoration Crews: 15 years
Instructed crewmembers (lectures, discussions, training, demonstrations, seminars)
Process management and Team Building Activities
Facilitated weekly safety classes and process checks.
Developed process and standards.
Training/certification program (contractors increased contractor compliance approximately 25%)
Developed/implemented Apprenticeship program for Street Maintenance.
Development/advancement of field employees which increased retention by approximately 30% (increased employee knowledge, competence and confidence; more promotable and skilled.)
Education
Master of Science Business and Leadership Western Governors University Salt Lake City, Utah May, 2021
Estimated Graduation: 2022
Master of Arts – Psychology Ashford University 2017 (incomplete)
Bachelor of Science – Business & Project Management
Colorado Tech. University - Colorado Springs, CO 2006 / 2009
Double Major - Associate of Science – Civil Engineering and Survey Technology
Central Piedmont Community College - Charlotte, NC 1989 /1997
Relative Certifications and Training:
* Standards and specifications development (Carries over to the Importance of standardizing processes to improve productivity and flow)
• San Dan Isshin Ryu Karate Black Belt (1996 to Present – discipline, leadership, health, etc.)
* Process management Certification (Offers the ability to see where processes can be adjusted to improve department output)
• 15 years in Supervising (Leading teams, work, and training to lead)
• Supervised (led) crews of up to 60+ field personnel (Building Relationships)
• Project Manager Certification (Colorado Technical University) (Initiative)
• MS Office proficient (word, power point, excel)
• Public Speaking and presentation (confidence of knowledge and communication)
• Certified Nuclear Program Safety Officer (state Inspections) / Nuclear Gauge Operator
• Team Facilitator Certification (Group learning) 1995
• Train the Trainer Certification (Group learning)
• Cross-training specialist including program creation, development, and implementation
Engineering
• NC Advanced Road Scholar (first to achieve in the state: initiative and motivation)
• 10hr. OSHA Competent Person (Understands the importance of Safety and awareness of Hazardous materials and process’)
• ACI Tech 1 (developing skills)
• ICC Tech - soils
• SC Special Inspector - soils (advancement and goals)
• 20+ years of training in people skills (teaching and development)