BE ECE ****

M.A.R College of Engineering and Technology Marks 63%

Anna University

Trichy.

12th 2008

SACRED Heart Higher Sec School Marks 62%

State Board

Trichy.

SSLC 2006

Infant Jesus High School Marks 79%

State Board

Trichy.

Desktop and Windows server

Networking

Antivirus and Software Installation

Computer and Laptop Hardware Replacement

Windows Server [2008, 2012, 2016]:

Installation and Configuring Knowledge of DHCP,DNS, Active Directory,

Installation and Configuring User Creation, Permissions, sharing.

Data Backup.

Sr.Technical Support Engineer

984-***-****/968-***-****

RAM KUMAR.J

WORK EXPERIENCE

6 Years

Career Objective

I Would Like to Pursue a Challenging Career and Strive Hard to Acquire Knowledge and Achieve Higher Grounds in the Ever Growing and Innovative Field of System Administrator. My Areas of Expertise Include System Administration & Network. Total 6 years of experience in the field of Information Technology in the Area of System Administration Windows Server 2012 Based Domain Systems. Education

Areas of Interest

Technical Skills

adni0b@r.postjobfree.com

52D/2,10th Cross, Muthumanitown, Senthaneerpuram,

Trichy India TamilNadu Pin-620004

Windows Client OS [xp, 2007, 2010]:

Install and troubleshoot various operating Systems, Software.

Configuring and Sharing Printer and Scanner.

Configuring and Troubleshoot TCP/IP Connections.

Installing and Updating Antivirus and Microsoft Packages like MS-Office, Lync.

Configuring and troubleshoot Outlook 2007 and 2010. Linux:

Basic Installation of Linux Clint Os like Red Hat, Ubuntu.

User’s Creation, printer & various in/out put Peripherals Installations. 1. HCL Services Ltd, Trichy 2013-2015

Destination: Service Engineer (BHEL Project)

Founded in 1976, HCL Info systems Ltd has established itself as India’s premier hardware, services and ICT systems integration company offering a wide spectrum of products which include - Computing, Storage, Networking, Security, Telecom, Imaging and Retail. Over the years, we have developed specialized expertise across verticals including Telecom, BFSI, e-Governance and Power Responsibilities:

Troubleshoot Various Os Problems, Hardware & software Problems.

Install and Share Printer and scanner For Particular Department.

Maintain and Claim Warranty & AMC PC’s, IT-Equipment’s and other Products.

Route and Design Network Cabling like CAT 5 & CAT 6 and Outdoor /Indoor Fiber Optical cables.

To Design and Fix the Cashing and Capping Network Wiring, RJ45 IO box, Patch Panel.

Configure and troubleshoot outlook and Netscape Client.

Maintain Stock list, Spare Movement, Warranty & AMC Billing.

Complete and Update IT-Complaints Daily Basic.

Work Experience

2. Sun Business Solutions, Trichy 2015 -2018

Destination: Desktop Support Engineer

“Sun Business Solutions is a multifaceted an ISO 9001-2008 certified organization that provides the highest standard of service in BPO / IT sectors and other Outsourced Operations. SBS handling over 35 million Voice calls and in excess of 12.5 million Transactions annually.ss”. Responsibilities:

Install, upgrade, and troubleshoot XP, Windows 7 &10 and Microsoft Office and any other authorized desktop applications.

Operational support, maintenance, administration, and configuration management for Windows Server 2008 server.

Troubleshooting the issues through Remote and Team viewer.

To design and update various Secure Group Policy’s like Deny usb Access, read and write access etc.

Installed Anti-Virus and other Desktop utility software as per the organization allocation policy. Hardware support for Desktops and Laptops.

Install, upgrade, support and troubleshoot for printers, computer hardware

Installation of Cat 5, Cat 6 and Fiber Optic Structured Cabling

To Monitor User Activity, Software & Hardware Inventory, Remote Installation Remote shutdown, Remote Event report by using External software and Remote Computer Management Software.

3. Karvy DigiKonnect Ltd, Trichy 2018 -2020

Destination: Sr.Technical Support Engineer

Karvy is a financial services company in India. It is involved in financial services like equity, commodities trading, depository and wealth management services and distribution of other financial products Responsibilities:

Create, delete and maintain user system accounts and passwords in Active Directory, corporate email system and related applications and services.

Maintenance, administration, and configuration management for Windows Server 2012 server.

Maintained the LAN TCP/IP network and Wireless Devices.

Executed the first level of Network Administration

Microsoft Outlook setup, migration, and troubleshooting

Inventory management of 500 + devices

Mail and Telephonic support With Client and vendor team

To Maintain SLA and Monitoring the status and progress towards resolution of assigned Incidents.

Bio metric Management and Security surveillance Management 4. GVK EMRI, Pudhukottai 2020 –Till

Destination: Officer-IT

GVK EMRI is an Indian not-for-profit organization and the largest ambulatory care provider in the world, providing emergency medical services coverage to 800 million people across India and Sri Lanka Responsibilities:

IT and Administrative work

Bio metric Management and Security surveillance Management

Coordinate with UPS and DG vendor’s to resolve issues

Asset Management

Professional, Growth Oriented, Easy Adaptive and Quick Learner, Highly competent self- motivated, hard-working.

Talented, Independent, Responsible, Hardworking and efficient in analytical complex solving issues.

An absolute team player with good communication skills. Name J.Ramkumar Languages Tamil, English

Father’s Name N.Jeganathan Date of Birth 24-11-1990 Sex Male Marital Status Married

Nationality Indian Passport No M3727644

Age 29 Native Place Trichy

Declaration:

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars PLACE: - YOURS HONESTLY

DATE: - (RAMKUMAR.J)

Core Competencies

Personal Details

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