VIOLET EKHATOR

*** – *** Essex Avenue Richmond Hill, L4C 2B9 ON

Cell: 647-***-**** Email: adngn6@r.postjobfree.com

CAREER OBJECTIVE: ADMINISTRATIVE ASSISTANT/ CUSTOMER RELATION

PROFESSIONAL SUMMARY

Diligent and attentive Administrative Assistant with more than 10 years of experience equipping organizations to achieve continued success through process improvements and effective strategies. Over 10 years of experience as a Professional Customer Care/Executive Secretary providing operational and administrative support to staff and management

Bachelors of Law Degree along with extensive training and knowledge dealing with clients and other professionals completing various administrative duties, and supervising office systems

Project management experience leading and supporting office initiatives and responsible for providing orientation and training to new employees

Excellent interpersonal and communication skills both written and oral; ability to create and maintain strong professional relationships with clients and staff based on mutual respect and trust

Resourceful and confident team player with strong work ethic and high attention to detail, organization, prioritization and

Excellent time management, strong problem-solving and analytical skills

Ability to easily adapt, show initiative and demonstrate leadership as required; ability to utilize active listening to resolve issues

Hardworking, reliable, punctual and organized; ability to maintain client confidentiality and sensitivity to personal information at all times

Able to make useful and strategic contributions and solutions to meet the goals and objectives of the organization within deadlines

A high degree of competency in MS Office Suite like, Words, Excel, PowerPoint and Visio as well as the ability to learn new software; proficient use of office software and equipment such as photocopiers, fax machines and multi-line phones; Internet and a wide range of social media platforms such as Twitter and Facebook

EMPLOYMENT HISTORY

Medical Administrative Secretary March 2019 – Till Date

York Respirology, Richmond Hill, Ontario

Welcome patients, register them and direct them to the appropriate staff

Interview patients and have them complete documents and forms

Use EMR ACCURO and Biometry computer system to enter in data and verify Health cards

Book/Schedule Appointments

Compiling and recording medical charts, reports and correspondence

Perform Breathing/Spirometry Function Test on patients

Send and Respond to correspondent; E-mails, Fax

Answer phone calls and direct calls to appropriate staff

Performing other clerical and administrative duties as required

Administrative Assistant

Maplequest Group, Richmond Hill, Ontario March 2018 – Feb. 2019

Provided administrative support to senior executives of three companies within the group of companies

Driving organizational success through the management of daily operations and special projects

Provided support in RFP process and Vendor management

Managed executive calendars, strategically coordinating meetings, appointments, events and travel arrangements

Composing and proofreading documents such as employment letters, correspondence, memos reports and emails, providing accurate, concise and error-free communication

Prepared a draft Group Company Profile for the group

Managing incoming and outgoing mails, correspondence and emails

Order and maintain office supplies while adhering to budgeting practice

Maintained and organized all files

Reconciled business expense claims for reimbursement purpose

Mailing out invoices and following up with clients to ensure aged invoices are paid

Greet and proactively assist visitors while determining the specific individual staff that should attend to the particular visitor/client.

Administrative Assistant

Pilgrim Feast Tabernacles Ministries, Richmond Hill July 2016 – Nov.2017

Created various types of documents using Microsoft Word applications and Word Perfect; typed and proofread correspondence, designed forms and reviewed reports for accuracy

Assisted children, youth and families within Women Support Group by providing information related to community resources which they were able to access within the community

Provided an extensive range of administrative including answering all inquiries i.e. telephone, emails, and in person with respect to individual needs

Provided support to team members in keeping accurate inventory of office supplies and maintaining office equipment

Greeted various dignitaries from all levels of Ministry with a professional and business manner during on-site visits

Schedule appointments for clients and followed up to ensure appointments are kept

Filed and maintained a record of office information and client’s database with regular updates to ensure integrity of files

Administrative Assistant

Pandora Insurance Brokers Lagos, Nigeria 2009 – 2015

Performed administrative, secretarial duties such as documenting, photocopying, faxing, mailing, and organizing filing systems

Ordered, stocked and distributed office supplies, made certain budget consideration were met to ensure financial regularity

Interacted with organizational staff, executives, clients, vendors and visitors on daily basis and informed them of the services provided and planned and organized events for them

Created, prepared and typed confidential correspondence, reports, and memos and processed incoming and outgoing mail, courier deliveries, packages, faxes/internal, correspondences, ensuring delivery to appropriate staff member

Maintained the office environment and ensured that it ran in a smooth, organized and efficient manner

Cataloged and labeled all data files and folders and operated various office equipment such as photocopiers and fax machine

EDUCATION AND TRAINING

Project Management Competency Training completed

Business Analysis Competency Certificate

Topron Consulting Inc. Mississauga, Ontario

Corporate Secretary/Administrator Diploma Certificate

Institute of Chartered Secretaries and Administrators, Lagos, Nigeria

Nigeria Law School Victoria Island, Lagos Nigeria (BL)

Bachelor of Law (LL.B – Business Law)

Bendel State University, Ekpoma Nigeria

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