VICKHANNA PERSAUD

#** ******* ******, ***** ******** Park, Cunupia, Trinidad /Tel: 868-***-****

Email: adnfhq@r.postjobfree.com

Summary

Dedicated and focused at prioritizing, completing multiple tasks simultaneously, and following through to achieve goals. Hardworking with a strong drive to succeed. Highlights

Documentation Quick Books/ Peachtree

Filing Organization

Articulate and well-spoken Works well under pressure

Customer Service Oriented Accurate and detailed

Dedicated team player Typing

Experience

Caterer

2016 to Presently Cunupia, Trinidad

Contacted customers prior to delivery to confirm and coordinate delivery times.

Fostered positive relationships with customers.

Maintained high standards of customer service during high volume, fast paced periods.

Built relationships with customers and community to establish long term business growth. Customer Service Representative

2016 to 12/2016

Yufe’s Chaguanas, Trinidad

Greeted and assisted customers diligently.

Helped maintain sales floor and show window appearance daily.

Assisted in checking stock.

Maintained high standards of customer service during high volume, fast paced periods. VICKHANNA PERSAUD

#17 Alfonzo Street, Point Pleasant Park, Cunupia, Trinidad /Tel: 868-***-**** Email: adnfhq@r.postjobfree.com

Customer Service Representative/ Operations Assistant 2014 to 2016 West Indian Logistics Co Ltd Freeport, Trinidad

Oversee receptionist area, including greeting visitors and responding to telephone and in- person requests for information.

Greet customers in a timely fashion, while quickly determining their needs.

Process cash and credit payments rapidly and accurately.

Fostered positive working relationships with customers by responding to their questions and concerns.

Perform all position responsibilities accurately and in a timely manner.

Updating company customer database.

Post daily Sales Reports to management.

Return sales inquiry calls and determine how we can help the potential customer.

Plan and execute a daily schedule for technicians. Customer Service Representative 2010 to 2014

CS Aquariums Co Ltd Longdenville, Chaguanas

Determine customer needs by asking relevant questions and listening actively to their responses.

Maintained established merchandising standards, including windows, sales floor and promotional displays.

Document all customer inquiries and comments thoroughly and quickly.

Greet customers in a timely fashion, while quickly determining their needs.

Process cash and credit payments rapidly and accurately. Sales/ Kitchen Assistant 2005 to 2009

Flam’N Hot Food Services Barataria, Trinidad

Contacted customers prior to delivery to confirm and coordinate delivery times.

Fostered positive working relationships with customers and colleagues.

Worked overnight shifts during peak periods.

Maintained high standards of customer service during high volume, fast paced events.

Perform all position responsibilities accurately and in a timely manner.

Built relationships with customers and community to establish long term business growth. VICKHANNA PERSAUD

#17 Alfonzo Street, Point Pleasant Park, Cunupia, Trinidad /Tel: 868-***-**** Email: adnfhq@r.postjobfree.com

Administrative Assistant 2004 to 2005

Solomon Yufe & Co Ltd

El Socorro, Trinidad

Posted receipts to appropriate general ledger accounts.

Monitored payments due from clients and promptly clients with past due payments.

Entered invoices each day into the in house accounting software.

Answered and managed incoming and outgoing calls while recording accurate messages

Greeted numerous visitors, including VIPs and vendors.

Completed data entry by using Peachtree.

Education

AutoCad Level 1 2004

Central Technology Centre Limited Chaguanas, Trindad

Autodesk Training AutoCad Level 1

Architectural Drawing 2000

U.W.I School of Continuing Studies Carapichaima, Freeport

Certificate of Proficiency in

Architectural Drawing Grade A

Caribbean Examination Council 2002

Carapichaima Senior Comprehensive School Carapichaima, Freeport

English 3

Mathematics 3

Agricultural Science 3

Biology 3

Geography 3

Chemistry 4

References

Mr. Andrew Singh Mr. Ravi Lalla

West Indian Logistics Co Ltd Project Engineer

Preysal Crown Trace Saparia

Freeport, Trinidad Trinidad

C.E.O Consultant

Tel #: 868-***-**** Tel #: 868-***-****

Contact this candidate