Resume of Latisha D. Ferguson

adne19@r.postjobfree.com - 240-***-****

SUMMARY OF EXPERIENCE

Independent Consulting Experience

Veterans Administration Medical Center 2015 - Present Working with the VA Prosthesis & Sensory Department to provide Cranial Prosthesis Units consultations, education, support, services and products to Veterans that experience hair loss.

Various Clients 1995 - Present

As an Independent Consultant, I provide services to a variety clients throughout my career. The services include: Consulting, Project Management, Business Development; Professional and TechnicalTraining; Instructional Design; Curriculum Development; Event Management, Website Design and Development; Website Maintenance; Technical Support; Software and Hardware Maintenance; Logistical Support; and Database Design & Development. PROFESSIONAL SKILLS

Customer Service Skills, Job Readiness Skills, Work Ethics, Basic Skills, Problem Solving Skills, Keyboard Skills, Time Management, Project Management, Presentation Skills, Technical Writing Skills, Business Writing Skills, Coaching On The Fly and DBE Development Workshop.

TECHNICAL SKILLS

Platforms: Mobile Devices, MAC and PC;

Apps: Pages, Numbers, Keynote, Bento, iMovie, Basic and Customized Apps; MAC: Lion, Safari, FileMaker Pro, Bento, iMovie and Microsoft Office Suite; PC: Windows Operating System, Microsoft Office Suite, Corel WordPerfect Suite, Microsoft Outlook, GroupWise, Internet Explorer, Netscape Navigator, Microsoft Publisher, Microsoft Access, WinZip, Adobe and Visio; Social Media Platforms: Most all platforms; and

Web Base Software: Indesign, e-Learning, Shopify, WordPress and GoCentral Certifications

Instructional Programs Development, 11/20/92

In Touch Program: Friends of Vietnam Veterans Memorial, 1/29/91 Shipley Associates: Writing Winning Proposals, 8/16/90 EDS Leadership/Professional Development: Presentation Techniques, 8/9/90 EDS Leadership/Professional Development: Introduction to Leadership, 8/1/90 EDS Leadership/Professional Development: Career Management, 7/25/90 EDS Leadership/Professional Development : Personal Time Management, 11/30/89 John Hopkins: Contact Tracing, 5/2020

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Differentiators

Value Added

30 years of experience

providing business

solutions to improve brand

recognition, productivity

and bottom line.

Proven Experience

30 Years Information

Technology (IT), Database

Development, Education

&Training; Technical

Writing, Website

Design, Process

Improvement &

Implementation;

25 Years Education and

Training, Curriculum

Development, Instructional

Design and Conducting

Professional & Technical

Classes; and

15 Years Event

Management & Logistical

Support; and

6 Years Beauty & Health

Consulting, Services &

Products

Development Work

Customized Multimedia

Projects, Forms,

Procedures, Databases,

Technical & Professional

User Manuals

Personal Profile

I am an established entrepreneur with thirty (30) years of experience and a sound and optimistic outlook on all things in life. I have strong management skills and excellent interpersonal skills. I work to achieve the highest standards possible for my employers and clients and have been consistently able to provide them with successful outcomes. Resume of Latisha D. Ferguson

adne19@r.postjobfree.com - 240-***-****

EDUCATION

Johns Hopkins University - COVID-19 Training Courses Certifications

-Measuring and Maximizing Im[act of COVID-19 Contact Tracing - August 12, 2020

-COVID-19 Contact Tracing - May 22, 2020

-World Trichology Society -Trichology Full Certification - Expected Graduation 12/2020 Independence University (IU) - Graduated: June 2015

-Degree: Associate of Applied Science in Business Management and Accounting with an Emphasis in Event Planning, Certificates: Honor Roll and President's List EMPLOYMENT EXPERIENCE

Prince George’s County Community College, Largo Campus 1996 - 1997 I also worked as an Adjunct Instructor, teaching Instructional Design and Computer Instructions to college level students that earned 3 credits per course.

I-NET - Bethesda, Maryland 1995 - 1996

As an employee, I was assigned to the Training Department responsible for providing professional and curriculum development and technical training for employees and clients. Electronics Data Systems (EDS)- Springfield, VA 1987 - 1995 As an employee, I was assigned to the Training Department as Trainer/Systems Analyst. In this position I was responsible for traveling to several Army facilities to setup the system; train army personnel and civilians; and to implement their new financial system SRD-1 and SRD-2. I completed over 10 Army implementations with accolades from each site. I also worked as a Proposal Developer, Technical Writer and Curriculums Developer during my career with EDS.

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CONSULTING PROJECTS

• The Training Academy - Blackboard Curriculum Development & Training

• First Frontier Consulting, LLC - Instructional Design, Technical & Logistical Support, Website Design, Development and Maintenance

• Nature’s Palette, Marketing, Social Media developer and Website Design, Development and Maintenance

• Topsy Turban, LLC -Account Manager, Marketing, Social Media Developer, Product Developer, Website Design, Development and Maintenance

• Stoddard Center Care-Computer Training 60+

• Orion Management, LLC-Project Manager, Database Development & Training

• Alcohol, Tobacco & Firearms (ATF)-Project Manager, Software Maintenance

• NASA-Project Manager, Developed Human Resources Training Process

• Sociometrics, Inc.-Project Manager, Assessment & Evaluation

• Maryland Park & Planning-Project Manager, Computer Training 60+ & Curriculum Development

• Washington Metropolitan Area Transit Authority (WMATA)-Project Manager (15 Years) Computer Training, Curriculum Development & Database Development

• The Office of Personnel Management (OPM)-Project Manager, Hardware Maintenance Support

• DC & Maryland Public Schools- Project Manager, Developed and Designed After School & Summer Programs

• National Cathedral School (NCS)-Project Manager, Developed and Taught YouthTraining Programs

• District of Columbia Water and Sewer Authority (DC WASA)-Project Manager, Computer Training & Database Development

• Lockheed Martin-Project Manager, Computer Training & Curriculum Development Resume of Latisha D. Ferguson

adne19@r.postjobfree.com - 240-***-****

Computer Learning Center, Springfield VA 1985 - 1987 As an employee, my position was a Computer Programing, JCL and Computer Operator Instructor. I was the first instructor to develop curriculum and teach both computer programming and computer operations in the same course. I taught adults that earned a certificate upon completion of Computer Learning Center’s overall program.

Howard University & Hospital-Washington, DC. 1980 - 1986 As an employee, I worked as a Computer Operator and COBOL Programmer at the University and then as Computer Operator’s Shift Manager at the Hospital. I was responsible for ensuring that the programs and reports for the university and hospital were completed; troubleshooting error and or problems; and ensuring that employee’s completed their daily assignments. Page 3 of 3

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