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Operations Consultant Management

Location:
Middletown, DE, 19709
Posted:
June 25, 2021

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Resume:

OSBORNE SHAMBERGER

*** ********** ****, *** ******, Delaware 19720

Home: 302-***-**** • Cell: 302-***-****

adncy9@r.postjobfree.com

EXECUTIVE PROFILE

Innovative and resourceful strategy management consultant skilled in high-volume business operations, strategic partnerships, manpower modeling, and seasoned in managing high dollar enterprises. SKILL HIGHLIGHTS

Strategic Consulting Community Public Safety

Fundraising & Grantmaking Economic Empowerment

Behavioral Economics Child Welfare Policy Expert

Acquisition Management Market Research

Corporate Social Media Legislative Development

Vendor Negotiations Sales & Marketing

Non-Profit Management Community Outreach

PROFESSIONAL VALUE OFFERED

Project Management Synopsis:

Third-Party Evaluation for Accelerating Connections to Employment for (Maryland Workforce Corporation). Consortium of community colleges and workforce investment boards across four states. Assisted the US Department of Veterans Affairs (VA) with preparation of the agency's 2016 Strategic Sustainability Performance Plan (SSPP) and supporting action plan. Evaluation of Connecticut Children & Families (CTDCF) Human Trafficking Response System (HTRS). Identify, support, and treat high risk victims.

US Department of Education Monitoring and Evaluation of 26 National Charter School grantee sites reviewing student data, recruitment material, budgets and management processes. PROFESSIONAL EXPERIENCE

INDEPENDENT STRATEGY MANAGEMENT CONSULTANT

New Castle, Delaware

Independent Management Consultant 08/2014 to Current Conduct interviews and analyze documents and data in the early phase of the project to help develop a clear understanding of the "as is" structure, processes, roles and responsibilities; Determine decision rights owners and levels of accountability, clarify roles and responsibilities, analyze and assign RAIC levels to determine level of involvement and accountability; Conduct spans and layers analysis to determine the most effective span of control and levels of management in an operations environment; Conduct organizational analyses and assessments to identify current organization structure issues and concerns, including overlap functions, duplication of work and organizational ineffectiveness with strong emphasis on interdependencies such as process and system design; Support the assessment of the design options based on the organization strategy and change vision, as well as mapping competency gaps between current and future organization/or function, and creating action plans to address those gaps; Support recommendations on matters relating to the functional organization, design, including organizational hierarchies, efficiency and reporting relationships. FLORIDA DEPARTMENT OF CORRECTION

Trenton, Florida

Government Operations Consultant 05/2013 to 08/2014 Responsibilities include serving in the capacity of expert consultant and contracting administrator for a reentry program designed to serve an inmate population exceeding 100,000 with service components that include workforce development, education / Title I and postsecondary education, healthcare & behavioral health, federal benefits, public safety and children of incarcerated parents. Additional duties include COR performance monitoring, developing new funding streams through federal grant opportunities, private sector solicitation, and private partnerships comprising Florida's higher educational system, establish and monitor special event return on reentry investment goals, provide day to day direction and guidance to prison reentry centers and regional staff as the expert for the development of program policies, plans, and implementation guidelines for reentry services. NORTH CAROLINA DEPARTMENT OF HEALTH & HUMAN SERVICES Raleigh, NC

Division Director of Economic Services 09/1992 to 05/2013 Assist project staff in developing work plans; reviews and approves schedules, and budgets; projects, and work products; Oversees financial performance of projects; monitors and enforces compliance with state and federal quality control standards encompassing 75 contracts worth $83,000.00; Reviews QC plans and QA compliance audits; Develops, implements, and monitors annual and strategic marketing plans for targeted projects; conducts contract negotiations with organizations and sub-consultants; Monitors monthly performance against budget to ensure project profitability; Provides leadership, direction, and technical guidance to a staff of 75 including 25 senior project managers. CONNECTICUT DEPARTMENT OF MEDICAID SERVICES

Hartford, Connecticut

Director of Medicaid Policy 04/1985 to 07/1992

Medicaid Policy Director for Connecticut's 2 billion plus Medicaid Program with 710,000 beneficiaries and supervision of 120 staff including doctors, nurses, pharmacist, financial and program analyst, financial contractors and MIS. EDUCATION

BACHELOR OF ARTS: SOCIOLOGY

Wilberforce University, Wilberforce, Ohio

Harvard University John F. Kennedy School of Government International Regulatory Reform Program; Selection as Panelist Judge : Institute of International Education; Federal Grant Reviewer US Department of Health & Human Services; Global Issues: Assisted Habitat for Humanity International to raise more than $593.7 million toward a $500 million goal and funded the construction of 100,000 houses over the past five years. Systems Implementation: ERP/Cloud including Oracle, PeopleSoft, Workday, and Sales Force; Academic Information Systems



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