Work History

Javaid

Iqbal

Contact

Address

Karachi, SD, 74600

Phone

032********

E-mail

Javaidiqbalmemon@gmail.

com

Skills

Inbound Calls & Chats

Excellent

Outbound Confirmation

Calls & Chatss

Excellent

Online marketing strategies

Excellent

Customer Satisfaction

Excellent

Search engine optimization

expertise

Excellent

Online presence monitoring

Excellent

Marketing analytics

Excellent

Networking and relationship

Accommodating SEO & Customer Support Executive with 6 years of experience delivering solid customer care while enhancing relations. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life. Proficient in numerous computer applications and software. Highly motivated and driven to achieve set goals and targets.

Customer Support Executive, Social Media

Expert

G & M Fit Collections, Karachi, Sindh

Designation

Typing speed 55WPM

Take 200 to 300 chats per day.

Facebook Ads Expert.

Customer Support

Inbounds Health Product Information Calls

Give suggestions to clients about their weight

Suggest weight loss product to them

Note their body parts inches

Follow up for their weight

Outbound Confirmation Calls

Return Parcels Follow Up

Courier Company Parcel Trackings

Sales pitch to clients

Deal with Irate clients

Handling team

Responsibilities were :

Take 200 to 300 chats per day.

Take chats from client online and give product

information

Conveyance client to give information of health

weight loss product

Give GYM home based exercise steps to client to

reduce their weight

Note down their weight and make follow up after

week or so

Consult Client what to eat what not to eat as per

their routine

Searching Right keyword and putting them into

2016-01 -

Current

building

Excellent

Social Media Management

Excellent

Languages

English

Excellent

Urdu

Excellent

Memon

Excellent

content as well as landing pages

Posting landing pages to Facebook posts

Make posts to Facebook Pages.

Track PPC Campaigns

Putting budget to on daily basis for PPC Cost.

Contact with courier company for parcel delivery

Customer Support

Outbound Confirmation Calls

Return Parcels Follow Up

Courier Company Parcel Trackings

Sales pitch to clients

Deal with Irate clients

Handling team

Company's Facebook Pages:

Https://www.facebook.com/gmfitcollections

Https://www.facebook.com/weightandhaircares/

Https://www.facebook.com

/TotalHairAndWeightLooseSolution/

Https://www.facebook.com/hojaoslimfasting/

Https://www.facebook.com/InstantFitnes/

Https://www.facebook.com/fittofat/

Https://www.facebook.com

/DAUGHTERNMOMFITNESS/

Https://www.facebook.com/slimersgirl/

Https://www.facebook.com/mngfitnesseses/

Https://www.facebook.com

/Moringaherbalweightloss

Total Working Experience with G & M Fit Collections. I have been working for G & M Fit Collections as a weight loss consultant or customer support agent or FB ads or PPC ads Expert since January 2, 2016

(Almost 4 Years Of Experience)

SEO & PPC Expert

DSI (Dynamic Service Interational), New York

Designation

SEO Expert.

Social Media Expert (Fb Only)

Wordpress Content Putting With Keywords.

Google Adwords PPC Expert.

Facebook Ads Expert.

2014-08 -

2020-12

Education

Accomplishments

Responsibilities were :

Searching Right keyword and putting them into

content as well as landing pages

Check 100% Plagarism free content/article.

Do Backlinkings to relevant websites.

Descriptions, titles, meta tags etc

Posting landing pages to Facebook posts

Putting Alt tags.

Search keywords to put in Google Ads Adwords

Putting negative keyword in Adwords

Making Ads for Google Ads

Searching Relevant Keywords

Making Facebook ads

Tracking facebook ads

Tracking Adwords Ads

Using Google Analytics

Do research of any item or new product and making

PDF reports of competitors and competitors analysis These duties are not limited to. I had to alots of things other than that. My duties were not limited to. I am not working anymore.

Company's websites:

Www.dsii.net

Www.powercomars.com

Www.powercctvs.com

Total Working Experience with DSII.

I was Working with DSII since August 14th 2014 Now left (Almost 5 Years Of Experience)

Intermediate in Commerce: Intermediate in

Commerce

Government Degree Science & Commerce College -

Karachi

Bachelor in Commerce (B.com): Commerce

University Of Karachi - Karachi

Interests

Resolved product issue through consumer testing.

Used Microsoft Excel to develop inventory tracking spreadsheets.

Collaborated with team of 10 in the development of our products.

Supervised team of 10 staff members.

Documented and resolved Customer Issues which

led to Customer satisfaction .

Listening

Driving

Contact this candidate