RESUME
IMTHIYAZ BASHA A
s/o.Mr.S.Akbar Basha,
No.77/80, State Bank Colony Extn,
Nanganallur,
Chennai-61. Phone : +91-917*******
Tamil Nadu. Personal E-mail : adnbkn@r.postjobfree.com
CAREER OBJECTIVE
To secure a challenging position in a reputable organization to expand my learnings, knowledge skills and achieve success in life through hard work and determination.
“Choose a job you love, and you will never have to work a day in your life.”
Author: Confucius.
EDUCATIONAL QUALIFICATION
COURSE
INSTITUTION
UNIVERSITY /BOARD
YEAR OF PASSING
% of Marks
B.C.A (Bachelor Of Computer Application)
Mohamed Sathak College of Arts and Science,
Tamil Nadu.
Madras University
2014
60
H.S.C
Brilliant Matriculation Higher Secondary School, Chennai.
Matriculation
2011
60.3
S.S.L.C
Shri Venkateshwara Higher Secondary School, Chennai.
State Board
2009
64.6
SOFTWARE PROFICIENCY:
MS Office Suite : MS Word, MS Excel, Office 365,
Exchange server, ADDS
ACHIEVEMENTS:
Completed the course offered by DAKSHIN BHARAT HINDI PRACHAR SABHA.
Completed MS Office Exchange server course from Alltech Solutions.
PERSONAL SKILLS
My Strength is Creativity, Discipline, & Writing skills.
My Weakness includes a fear of public speaking, lack of experience with software or a program.
Critical Thinking.
Teamwork
Willingness to accept the challenges
Problem Solving.
HOBBIES
Playing Volley Ball.
I like traveling and long walks on the beach.
Driving, Drawing, sketching and painting.
KNOWN LANGUAGES
English & Tamil
PREVIOUS EXPERIENCE
Worked as Process Associate in INFOSEARCH BPO SOLUTIONS
for past Thirteen Months from February 2018 to April 2019.
Working as Customer Service Associate Vodafone Web chat process in TELEPERFORMANCE GLOBAL SERVICES for past Sixteen Months from August 2019.
ROLES AND RESPONSIBILTIES
At Teleperformance Global Services as a Customer Service Associate,
Greet address customer in friendly and professional manners.
Deliver prompt and professional solutions for customer enquiries via online chat.
Handling customer profiles efficiently to address customer queries.
Process and track customer queries to ensure queries or resolved timely.
Understand customer requirements so as to provide appropriate clarifications and solutions.
Maintain broad knowledge of customer products and services.
DECLARATION
I hereby declare that the above furnished information are true to
the best of my Knowledge.
PERSONAL PROFILE:
NAME : IMTHIYAZ BASHA A
SEX : MALE
DATE OF BIRTH : 19/08/1993
AGE : 27
FATHER’S NAME : Mr. AKBAR BASHA S
MOTHER’S NAME : Mrs. ZAHIRA SULTANA
NATIONALITY : INDIAN
MARITAL STATUS : Married
Place: Chennai yours faithfully,
Date: (IMTHIYAZ BASHA A)