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Office 365 B.C

Location:
Chennai, Tamil Nadu, India
Posted:
June 23, 2021

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Resume:

RESUME

IMTHIYAZ BASHA A

s/o.Mr.S.Akbar Basha,

No.77/80, State Bank Colony Extn,

Nanganallur,

Chennai-61. Phone : +91-917*******

Tamil Nadu. Personal E-mail : adnbkn@r.postjobfree.com

CAREER OBJECTIVE

To secure a challenging position in a reputable organization to expand my learnings, knowledge skills and achieve success in life through hard work and determination.

“Choose a job you love, and you will never have to work a day in your life.”

Author: Confucius.

EDUCATIONAL QUALIFICATION

COURSE

INSTITUTION

UNIVERSITY /BOARD

YEAR OF PASSING

% of Marks

B.C.A (Bachelor Of Computer Application)

Mohamed Sathak College of Arts and Science,

Tamil Nadu.

Madras University

2014

60

H.S.C

Brilliant Matriculation Higher Secondary School, Chennai.

Matriculation

2011

60.3

S.S.L.C

Shri Venkateshwara Higher Secondary School, Chennai.

State Board

2009

64.6

SOFTWARE PROFICIENCY:

MS Office Suite : MS Word, MS Excel, Office 365,

Exchange server, ADDS

ACHIEVEMENTS:

Completed the course offered by DAKSHIN BHARAT HINDI PRACHAR SABHA.

Completed MS Office Exchange server course from Alltech Solutions.

PERSONAL SKILLS

My Strength is Creativity, Discipline, & Writing skills.

My Weakness includes a fear of public speaking, lack of experience with software or a program.

Critical Thinking.

Teamwork

Willingness to accept the challenges

Problem Solving.

HOBBIES

Playing Volley Ball.

I like traveling and long walks on the beach.

Driving, Drawing, sketching and painting.

KNOWN LANGUAGES

English & Tamil

PREVIOUS EXPERIENCE

Worked as Process Associate in INFOSEARCH BPO SOLUTIONS

for past Thirteen Months from February 2018 to April 2019.

Working as Customer Service Associate Vodafone Web chat process in TELEPERFORMANCE GLOBAL SERVICES for past Sixteen Months from August 2019.

ROLES AND RESPONSIBILTIES

At Teleperformance Global Services as a Customer Service Associate,

Greet address customer in friendly and professional manners.

Deliver prompt and professional solutions for customer enquiries via online chat.

Handling customer profiles efficiently to address customer queries.

Process and track customer queries to ensure queries or resolved timely.

Understand customer requirements so as to provide appropriate clarifications and solutions.

Maintain broad knowledge of customer products and services.

DECLARATION

I hereby declare that the above furnished information are true to

the best of my Knowledge.

PERSONAL PROFILE:

NAME : IMTHIYAZ BASHA A

SEX : MALE

DATE OF BIRTH : 19/08/1993

AGE : 27

FATHER’S NAME : Mr. AKBAR BASHA S

MOTHER’S NAME : Mrs. ZAHIRA SULTANA

NATIONALITY : INDIAN

MARITAL STATUS : Married

Place: Chennai yours faithfully,

Date: (IMTHIYAZ BASHA A)



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