Kimberly Torres

** ****** ****, *****, ** *****

adnb6v@r.postjobfree.com 954-***-****

EXPERIENCE

Visit.org, New York, NY December 2018 – December 2020 Corporate Impact and Business Development Manager

● Signed and worked directly with companies such as Panasonic, Colgate-Palmolive Company, GSK, Samsung Next, Entergy, Innovid and more to create, enhance, and implement Corporate Social responsibility (CSR), Diversity and Inclusion, and Employee Engagement initiatives for their global workforce to engage in social impact.

● Strategized, programmed, and executed the transition from in-person to virtual employee engagement with corporate partners to develop impactful workforce engagement ranging from the first-ever global day/week/months of service, to planning out itineraries of virtual social impact activities for a calendar year benefiting local nonprofits across the world.

● Launched and built out Visit.org’s Customer Relationship Management (CRM) platform on Salesforce for a more efficient streamlined tracking of pipeline and client success, created weekly email campaigns encouraging our corporate partners to book nonprofit-led activities, as well as co-led the weekly

“Covid Needs Report” which is sent to thousands of companies with ideas on how they can engage their workforce and support local nonprofits during COVID-19.

● Grew corporate partner portfolio by over 530% in less than two years by landing significant corporate clients including fortune 500 companies and owned sales cycle from lead generation to closure: fostered prospects; built relationships; managed the sales process through responsive, proactive, and client-focused communication and client management.

● Worked cross-functionally with the Marketing, Operations, and Product Development team to enhance our digital product (SaaS) for lasting customer success.

● Created email marketing campaigns and collateral sent to over 10,000 CSR, HR, Diversity and Inclusion, and social impact industry professionals.

● Managed 4 Lead Generation remote employees, an Account Management associate, and interns in the NYC HQ. DonorsChoose.org, San Francisco, CA September 2016 – June 2018 Partnerships Manager

● Created, pitched, and executed campaigns, e.g. Student Life Essentials; which brought over $1M in critical necessities such as warm meals and personal hygiene items to districts across the country, and other campaigns such as an initiative to support Puerto Rican students displaced by Hurricane Maria — resulting in an impact of nearly half a million dollars raised, ~137,000 students supported, 347 school teachers, and 113 schools reached.

● Maintained a portfolio of philanthropic corporate, foundation, and individual partnerships including Charles Schwab Foundation, Facebook, Salesforce.org, National Fitness Foundation, Snap Inc., Goldman Sachs Gives, The United Federation of Teachers etc. to create, build, and deliver exceptional Corporate Social Responsibility and employee engagement programs while serving teachers in districts across the country.

● Piloted new products for our online marketplace including the first 3x matching campaign to support teacher professional development, and leveraging new data innovations led by our Data Science team to drive impactful targeted campaigns using data taxonomy.

● Wrote and submitted grants, final reporting, and various materials for pitching external Board of Directors including designed social media content including Facebook Live discussions, consulted on internal and external blog posts and other assets.

● Project managed campaigns through their entire life cycle, cross functional collaboration with Operations, Product and Engineering, Email Marketing, and Executive team to activate new public school teachers across all 50 states.

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ROCKETSHIP EDUCATION, Redwood City, CA February 2015 – February 2016 Operations Manager, Bay Area & National Operations (Senior Operations Team)

● Direct management of four school-based operations school leaders- Business Operations Managers (BOMs)

● Designed and executed central operational initiatives for the entire network of 20+ operational leaders (BOMs and Office Managers [OMs]) across four states including formal professional development, creation of time saving procedures for school based staff, practices and resources, as well as worked cross functionally to ensure efficiency and scalability across 12+ schools.

● Created, curated, and maintained operations central online resource- the “BOM Portal” and “OM Portal” hosted on Rocketship’s Intranet.

● Co-led and created agendas for weekly “Workout Wednesday” calls with entire national operations team- designed to align ops initiatives on a weekly bases, troubleshoot issues, surface questions and serve as a weekly touch point for school based ops staff.

● Trained and coached BOMs on how to increase their leadership capacity through visioning & strategy e.g. how to effectively manage school budgets, how to work with Principals to align on individual school needs, role playing on how to manage through influence on their campus’, and use operational resources to successfully to “buy back instructional time” for instructional staff allowing them to focus exclusively on teaching. ROCKETSHIP EDUCATION, Redwood City, CA August 2014 – February 2015 Senior Associate, Strategy and Scalability (S&S)

● Owned Rocketship’s “Policy Library,” by managing the policy process from concept through Board approval. Worked across departments to develop new policies as needed, partnered across teams on content, conducted research, strategically implemented consistency and compliance for all national Rocketship regions. Drove the process of updating all policies for use in our upcoming regions, most notably Washington, D.C. as well as assist S&S teammates to prepare for upcoming board meetings.

● Owned discreet studies, most notably “Office Manager Study” AKA “OM Study” created and executed to gain a qualitative and quantitative understanding of where inefficiencies occur in the OM role and surface opportunities for growth. Findings and recommendations for improvements were presented to our Executive Senior Leadership team, then to department leaders across Rocketship.

● Owned and evolved Rocketship’s Google-sites-based intranet, partnered with Rocketeers across roles and departments to continue to update content and build out new pages and resources for school based staff including but not limited to: Instructional PD pages, Operational hub pages, HR informational/new employee resource pages, integration of weekly message from the CEO etc.

● Created, planned, and executed organization-wide culture events including the first ever Rocketship Speaker Series, end of the year program event etc.

● Maintained and evolved organizations central document repository system (BOX) by leading quarterly Box check-ins with all teams at our National HQ. SUCCESS ACADEMIES CHARTER SCHOOLS, New York, N.Y. February 2013 – May 2014 Operations Coordinator - Harlem 5

● Managed communication with families, scholars, interns, instructional staff and various stake holders including: school safety, school foods, custodial team, contractors, outside vendors as well as managed operations for weekly donor tours, event planning, and execution.

● Monitored expenses and overall $400K+ budget during launch and school year and all procurement purchased on the school level.

● Interviewed, recruited, and trained Operational and Instructional staff on safety, aesthetics, school foods, communication, facilities etc.

● Recognition: Ranked #1 out of 20+ schools in the Spring 2013, Fall 2013, & Spring 2014 for Quality Excellence in Operations audit.

● Authored training materials used throughout the entire Network of schools, which included Meal Accountability, Aesthetics, and Procurement.

● Led a successful unpack/load-in for the 2013-14 during a transition period for the operations team. FLIK on site, GOLDMAN SACHS HEADQUARTERS, New York, N.Y. July 2011 – January 2013 Executive Suite Coordinator – Client Center

● Assisted Fortune 500 CEOs & board members, domestic & international government officials/foreign dignitaries, and high-profile athletes, as first contact for all issues regarding logistical support for highly confidential meetings.

● Created, edited, and distributed daily division operations reports for 30+ staff as well as managed 25 daily C-level executive meetings.

● Supported, developed, and maintained relationships with clients, custodians, and building services to provide high quality hospitality and service to clients. EDUCATION

Marymount Manhattan College, Bachelor of Arts, New York, New York May 2011

Major: International Studies, GPA: 3.7. Awards: Magna Cum-laude, Secretary of Global Citizens Society, Silver Award for Leadership SKILLS Language Skills: Spanish speaker (Efficient) Other Skills: Hiring, Onboarding, Programs: Salesforce, BOX Administration, HTML, Google and Microsoft platforms, Soc ial Media, Professional Development training, Social Media

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