Curriculum Vitae

Of

Bhengu Thandeka Precious

PERSONAL DETAILS

SURNAME : Bhengu

FIRST NAMES : Thandeka Precious

DATE OF BIRTH : 18/02/1980

IDENTITY NUMBER : 800-***-**** 082

GENDER : Female

MARITAL STATUS : Single

DEPENDANTS : 03

PHYSICAL ADDRESS : 17 Banksia Place

: Eastwood

: PIETERMARITZBURG

: 3201

POSTAL ADDRESS : P.O.Box 12150

: DORPSPRUIT

: PIETERMARITZBURG

: 3206

CONTACT NUMBER : 082******* /076-***-****

: adn82h@r.postjobfree.com

HOME LANGUAGE : IsiZulu

DRIVER’S LICENCE : Code 10

OTHER LANGAUGE(S) : English & Afrikaans

NATIONALITY : South African

HEALTH : Good

SKILLS : Verbal and writing communication skills

: Active listening skills, Editing skill, Multi task skills

: Record keeping &filling skills, Event Management skills

: Calendar management skills, Public speaking skills

: Interpersonal skills

KNOWLEDGE : Acts and Regulations

: Knowledge of Batho Pele Principles

EXPIRIENCE : 22 Years Administration experience

: Records Management

: Buying and payments

: Equipment Control

: Patients Administration

: Collection of money and banking

: Transport bookings

ACHIEVEMENTS : Answering phone calls

: Providing preliminary information to customers

: Maintain database and filling system

: Coordinating appointments and meetings

: Managing correspondence

EDUCATIONAL QUALIFICATIONS

LAST SCHOOL ATTENDED : Eastwood

HIGHEST STANDARD PASSED : Matric

SUBJECTS PASSED : English

Afrikaans

Geography & History

Business Economics & Accounting

INSTITUTION : SITA CERTIFICATES : Computer Certificate.

COURSES : MS Word: for word processing program. The main purpose

: of word is to create text document that can be saved

: electronically, printed on paper or saved as PDF

: Excel: for spread sheet, and calculations

: Power Point: for presentation

: MS Outlook: for emailing

: Internet: for searching information

INSTITUTION : Umsunduzi FET College

QUALIFICATION : Public Management N4

COURSES PASSED : Public Administration N4, Communication N4,

: EBM N4 and Computer Practice N4

QUALIFICATION : Public Management N5

COURSED PASSED : Computer Practices N5, Public Administration N5

: Municipal Administration N5 and

: Public Finance N5 (To rewrite)

QUALIFICATION : Public Management N6

COURSES PASSED : Computer Practice N6

: (To rewrite the following)

: Pub Admin N6, Public Law N6 & Municipal

: Administration N6

QUALIFICATION : Professional Receptionist and Personal Assistant

COURSE PASSED : Business Administration & Management

INSTITUTION : Damelin College

.

EMPLOYMENT HISTORY

NAME OF THE EMPLOYER: Ingcebo Business Consultant

POSITION : Office Coordinator

DURATION : 02 January 2016-31 to 31 March 2020

REASON FOR LEAVING : Contract ended due to Covid 19

DUTIES

Responsible for incoming and outgoing calls. Screen calls before forwarding to next level. Attend to visitors and direct them to relevant person. Give information to customers that are enquiring about the company. Attend to telephone queries and direct accordingly. Provide professional customer service by facilitating the administration process. Record messages for the staff. Sort and record post before sending to relevant offices. Set up files and confirms that data remains accurate. Manages documentation including contracts. Schedules meetings and organize relevant office events. Compile quotation documents, order office supplies. Caters to customer complaints in a timely and efficient manner. Process paperwork for customers and employees. Keeps office clean. Participate in billing and accounting duties, including resolving billing questions and managing invoices. Answering of phone and attend to clients queries. (Contract work. 3days a week)

NAME OF THE EMPLOYER: Department of Health (Ward Clerk)

POSITION : Administration Support Clerk

DURATION : 01 June 2004-31 March 2015 (Resigned)

DUTIES

Performs administrative and office support activities for multiple supervisors. Provide professional customer service by facilitating the administration process in the Unit.

Accommodation Arrangements: Arrange accommodation for the officials that are working away from their Head Quarters. Prepare boardrooms for internal and external meetings. Arrange venues for meetings outside the organization building together with attendance registers. Compile minutes for the unit meetings. Keep minutes on the file for future referral. Keep year plan schedule for the meetings.

Patient Administration: Record patient’s information and open file for the admitted patients. Allocate admission number for the patients admitted. Provide support to health care staff. Provide assistance to all nurses and ensure appropriate cleanliness of all units. Maintain and update patient database on computers and inform nursing staff on all diagnosis. Refer emergencies cases to the nurses’ station without delay.

Guide patients in and out. Provide education facilities to all hospital procedures. Maintain patients’ discharge report and records. Maintain doctors’ record & patient’s attendance records. Arrange transport for referred patients. Keep working environment clean and tidy. Collect medication for discharged patients from the hospital pharmacy.

Asset Management: Record new stock, arrange bar coding of it.Fill requisition book for new stock item. Check delivery note against copy on an order. Capture new stock on the stock database. Pack stock according to master catalogue.Submitt invoices to payment Unit. Follow up with order section outstanding orders. Update stock book, borrow book, admission book and discharge book. Record all equipment belong to private persons which is used while performing daily duties. Update information of the movement assets. Attend to loaned assets and make follow ups on assets that have been loan for a long time. Record donated assets. Report broken and stolen assets. Ensure that equipment is maintained.

Inventory Management: Overseeing and controlling of the ordering and storage. Update inventory list. Add new equipment into the inventory list.

Telephone and Transport: Attend to telephone calls. Take telephone message for the staff. Monitor emergency calls and evacuate facilities when required. Arrange transport for the patients transferred to another hospital. Complete the trip sheet and submit it to the responsibility manager for approval.

Provide information to callers. Direct relatives who are visiting patients. Monitor incoming faxes and distribute it to relevant officials. Photocopying and scanning general correspondence.

Ordering: Compile request for items that need to be procured. Check with Finance Section to check if funds are available for the requested item. Order cleaning material, stationery and surgical appliance.

Record Management: Open posted medical documents and keep on a right place. Create files for the patients. Record all medical documents received. Draw register for receipt documents and parcels. Arrange achieving of documents above five years. Do filling of the patients’ files. Keep records on the lockable cabinet. Do follow ups on files that have been taken out for long.Open new files and keep 5 years files in the archives.

Supervision: Supervise general assistants and perform required functions. Compile duty roster and leave schedule for general assistants. Maintain and control attendance register for staff and general assistants.

General administration: Provide administration support to the Unit. Compile year planning for the section. Take minutes on the senior officials meetings. Assist caterers in giving patients food. Assist security in keeping time for visitors. Call for assisted from security officers if there is a mental disturb patient. Compile monthly reports and statistics for the month. Have a good interpersonal relationship with the senior officials and other staff members. Remind top officials on the important dates and events. Record unit medicines and do stock taking on weekly basis. Record blood test forms and take it to laboratory. Check and record tests results. Printing emails and documents. Manage the diary and do weekly programme for the top management. Can work overtime and under pressure. Reports: Compile reports for the section.

NAME OF THE EMPLOYER : Unique Cash Loan

POSITION : Finance Clerk

DURATION : August 1998-December 2003

REASON FOR LEAVING : Had another post

DUTIES

General administration: Open files for clients and do filling. Attend to telephone calls. Check customers credit record. Approve customer short term loans. Collect cash from clients that are returning loan. Balance cash, check cash float. Issue receipts, refunds, credits, or change due to customers. Count money in cash and ensure that amounts are correct and that there is adequate change. Calculate total payments received during a time period, and reconcile this with total sales. Compute and record totals of transactions. Compile and maintain non-monetary reports and records. Maintain clean and orderly checkout areas. Do follow up on customers that are bad payers.

REFERENCES

NAME OF PERSON : GNK Makhaye

POSITION : Supervisor

TELEPHONE NUMBER : 079-***-****

NAME OF PERSON : B.Z.Mvemve

POSITION : Operation Manager (Health Department)

TELEPHONE NUMBER : 033-***-****/3420 (084-***-****)

NAME OF PERSON : T Dlaba

POSITION : Director: Ingcebo Business Consultant

TELEPHONE NUMBER : 082-***-****

Contact this candidate