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Financial Officer Customer Service

Location:
Lagos, Nigeria
Posted:
August 04, 2021

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Resume:

ADEGBOYEGA EMMANUEL OLUWATOBI

Address: * ******* ******, ******* ******, Idanyin Village, Opic Estate Agbara,

Email:adn1a4@r.postjobfree.com

Mobile: 080********, 080********

Professional Profile

Polished professional with successful history of building client relationships to deliver superior, personalized client service, cultivate strong business relationships, make real-time decisions in high-pressure environments, and resolve issues in a way that propels innovation and growth.

Results driven business development professional with over 13 years of significant and progressive experience and strong record of success in sales, tellering, marketing, customer service and relationship management.

Versatile, profit-minded, self-starter, knowledgeable in various financial products and experienced in diverse environments, from Academics to Commercial Bank.

Areas of Expertise

-Sales & marketing - Auditing - Interpersonal Skills

-Relationship Management - Accounting - Cashier/Teller

-Personnel Management - Team building - Administrative Skills

Professional Experience

FUNDS TRANSFER, Cash and Teller, ECO Bank Nigeria limited, 2007 – 2020

Achieving targets for deposit, revenue, profitability and sales growth

Promote and raise brand awareness/popularity of banks product

Open customer accounts by recording account information

Processing of cash deposit and withdrawal

Promptly process new investment request and review existing investment/liquidation request.

Building and Maintaining relationship with new and existing customers.

Identification and marketing of prospects within the target market.

Evacuating of cash to BW

Monitoring of the branch ATM(loading and offloading)

Other bank cheque processing

Daily, weekly and monthly proofing of account ownership (GL)

Balancing of vault

Processing of clearing instruments (other banks cheque).

Preparing of branch financial reports (daily, monthly, quarterly and yearly) for management use.

Preparing of operational and risk reports for management analyses.

Issuance of Manager’s cheques.

Reconciliation of general ledgers and rendition of reports to management.

Calling-over of processed transactions.

Processing of import and export duty payments.

Reconciliation and management of ATM transactions.

Processing of both local and international transfers.

Processing of Treasury transactions.

Education

EKITI STATE UNIVERSITY ADO-EKITI EKITI STATE 2009-2013 (B.sc Ed. ACCOUNTING)

OSUN STATE POLYTECHNIC IREE 2005-2007 (HND UPPER CREDIT BANKING & FINANCE)

OSUN STATE POLYTECHNIC IREE 2002-2004 (OND UPPER CREDIT BANKING & FINANCE)

CARDOSO HIGH SCHOOL BADIA IJORA LAGOS 1994-2000 (SSCE)

Training

Training on Employee Credit, Eco bank Training Academy

Training on Eco bank Customer Relationship Management (CRM)

Certificate in the model branch customer service skills and programme awarded ecobank Nigeria plc

Certicate on ecobank culture and ethics

Hobbies

Reading and Prayer



Contact this candidate