Nicole Dale
Cleveland, GA *****
adn0fv@r.postjobfree.com
Work Experience
Medical Receptionist
Guilford Immediate Care - Cleveland, GA
December 2020 to Present
1. Check in patients
2. Verify insurance
3. Worker’s compensation
4. Answer phones
5. Faxes
6.
Front Desk Receptionist
Reliant Rehabilitation - Gainesville, GA
December 2017 to December 2018
1. Answered phones/emails,
2. Made appointments, charts, assisted therapists. filing, faxing records 3. Insurance precept. ordered supplies,
Front Desk Receptionist
Mt. Yonah - Cleveland, GA
March 2015 to May 2017
1. Checked patients in an out updated demographics, insurance verification, collection of copays and balances.
2. Answered phones, made appointments. requested and received medical records 3. Emr scanning, faxing
Medical Assistant/Receptionist
Nega Diagnostic clinic - Gainesville, GA
July 2004 to January 2012
1. Answering phones, scheduled appointments, updated patient demographics, appointment reminder calls, triage for multiple phy simians office.
2. Faxing, medical records, referrals
3. Assistant physician with working up the patients, vitals, ekgs, injections, called in medicine Education
Technical school in Health care
Gwinnett Technical College - Lawrenceville, GA
March 1997 to March 1998
Associate in Undecided
Valdosta State University - Valdosta, GA
September 1994 to April 1996
High school diploma
Duluth High School - Duluth, GA
August 1990 to June 1994
Skills
• EMR Systems (10+ years)
• Insurance Verification (7 years)
• Medical Office Experience (10+ years)
• Medical Records (10+ years)
• Medical Scheduling (10+ years)
• Triage (10+ years)
• Experience Administering Injections (10+ years)
• Epic (2 years)
• Vital Signs (10+ years)
• Medical Receptionist (10+ years)
• Computer Skills (10+ years)
• Nursing
Certifications and Licenses
CPR
Assessments
Work Style: Reliability — Completed
February 2020
Tendency to be dependable and come to work
Full results: Completed
Medical Receptionist Skills — Proficient
February 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Receptionist — Completed
March 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Electronic Medical Records: Best Practices — Proficient February 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Attention to Detail — Completed
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Logic & Critical Thinking — Highly Proficient
June 2019
Measures a candidate’s ability to use logical approaches when solving problems. Full results: Highly Proficient
Scheduling — Familiar
July 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Customer Service — Completed
May 2020
Identifying and resolving common customer issues
Full results: Completed
Customer Focus & Orientation — Familiar
February 2020
Responding to customer situations with sensitivity Full results: Familiar
Medical Receptionist/Front Desk — Highly Proficient August 2019
Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient
MEDICAL RECEPTIONIST — Familiar
May 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Basic Computer Skills: PC — Completed
August 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Working with MS Word Documents — Completed
April 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Call Center Customer Service — Familiar
March 2020
Applying customer service skills in a call center setting. Full results: Familiar
Cognitive Ability — Completed
February 2020
Combining pieces of information to form general rules or conclusions. Full results: Completed
Dental Receptionist Skills — Proficient
April 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Proficient
Work Style: Reliability — Completed
February 2020
Tendency to be dependable and come to work
Full results: Completed
Electronic Health Records: Best Practices — Highly Proficient October 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Clinical Judgment — Completed
October 2020
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Completed
Receptionist — Completed
February 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Medical Receptionist Skills — Proficient
September 2020
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Attention to Detail — Completed
February 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Scheduling — Familiar
November 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar
Customer Service — Completed
May 2020
Identifying and resolving common customer issues
Full results: Completed
Work Style: Conscientiousness — Highly Proficient
August 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.