Ashley L. Schmitz

**** ******** ***** **.

Indian Trail, NC 28079

252-***-****

adn06z@r.postjobfree.com

EXPERIENCE

AmeriGas, Charlotte, NC — Service and Meter Operations Supervisor

March 2009 - PRESENT

Quickly became a trusted assistant known for “can-do” attitude, flexibility, and high-quality work. In the supervisor’s absence, I have been entrusted to manage offices. Provided timely, courteous, and knowledgeable response to information requests; screened and transferred calls. Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy, and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service. As a Quality Assurance Specialist I supervised, provided training, tech support, and operations support to an area of 15 stores. I worked closely with CRR’s, drivers, service techs and District Managers to identify areas of improvement both in the office and in the field. I have effectively put together plans and oversaw the plans in assisting districts behind on deliveries and work to get caught up and current. During my time with AmeriGas I volunteered in the Airborne Program where a select few are sent to locations across the country in need of assistance. My participation in this program allowed me to help those in need and our company.

Job Titles and Roles throughout the years with Amerigas: CRR, Super User, Quality Assurance Specialist, Airborne Volunteer, Office Manager

Albemarle Mental Health Center, Grandy, NC — Accounting Clerk III

June 2008 - October 2008

Data entry, Medical records filing & management, Billing- accounts receivable, insurance billing. Appointment scheduling & Care arrangements for Emergency Care, Case Management, Psychologist, & Therapist

Blackwater USA, Moyock, NC — Accounting Clerk

February 2008 - June 2008

Blackwater USA is a private military company and security firm. I worked in the accounts receivables/payable department, billing for Military Security services.

EDUCATION

Regent University, VA Beach, VA — BS Psychology

March 2007 - June 2009

Completed BS in Psychology

American InterContinental University, Hoffman Estates, IL — Associates Degree in Business Administration

September 2005 - February 2007

SKILLS

I am a strong leader, planner, and problem solver, who readily adapts to change, works independently and successfully with others, while exceeding expectations. Able to handle multiple priorities while meeting tight deadlines without compromising quality. I am dedicated to creating enthusiastic productive working environments to ensure positive relationships among fellow employees as well as customers.

LANGUAGES

English

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