Lata Faulkner, admzog@r.postjobfree.com, 203-***-****

Lata Faulkner

admzog@r.postjobfree.com

203-***-****

** ***** *****, *******, *********** 06450

Objective

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in (Customer Service), I love to learn new things and I am always up to a challenge whatever the situation. I get along well with others and also work efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Summary of Qualifications

- Have over 11 years in Customer Service

Experience

Member Services Manager

BJ’s Whole Sale Club 1046 North Colony Road 5/2017-currently Wallingford, CT 06492

- Generate Schedules for employee

- Handled issues on the phone and in person

- Handled transactions for customers

- Ensure all employees met marketing goals

- Ensure employees followed protocols

Member Service Supervisor

BJ’s Whole Sale Club 1046 North Colony Road 5/2014-05/2017 Wallingford, CT 06492

- Opened Memberships for Customers

- Handled transactions for Customers

- Handled all issues

- Trained as Manager

Customer Service Supervisor

Home Depot 1055 North Colony Road,

Wallingford CT

- Made schedules for Customer Service and the Phone Center

- Place special orders and follow up with vendors and customers

- Solve customer issue on the phone or in person

Expediter/Customer Service

9/2007 - 8/2009

Expo Design Center New Rochelle, New York

- Place special orders and follow up vendors.

- Follow up associate and customers on special orders - Solve customer issues.

Pharmacy Technician

6/2001 - 7/2004

CVS Pharmacy West Orange, New Jersey 11/1999 - 2/2001

- Customer Service

- Cashier

Education

High School Diploma

Orange High School, 09/1997 - 06/2000

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