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Customer Service Solano

Location:
Fremont, CA
Posted:
June 06, 2021

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Resume:

PROFILE

Enthusiastic, professional, organized, and caring individual seeking a position in a client oriented environment.

EDUCATION

California State University, East Bay — Undergraduate, Human Development (Early Childhood Development) - Pending Graduation - Spring 2022

Berkeley - High School Diploma, 2017

EXPERIENCE

Bartenders Unlimited, San Rafael, CA — (Aug 2018 - Present)

Responsible for events and venues. Communications with various event key players, prioritization of tasks, troubleshooting, time management, and team coordination. Run bar, assisting with all aspects of beverage program including, production and display. Key customer service continuously provided throughout all events, ensuring guests felt taken care of at all times.

Namaste Pizza, Oakland CA — (Feb 2018 - Feb 2019)

Assisted in front of house running of a moderately sized popular pizzeria. Delivered outstanding customer service which was recognized as exceptional by owner and manager on multiple occasions. Responsible for serving customers, cashiering, operating multiple app table systems, answering phones and taking orders, delivery driving, food preparation, and cleaning.

Alkar Human Resources, Napa CA — (Jan 2016 - Dec 2017)

Responsible or catering various events for a large scale global staffing firm. Provided customer service, assistance with event coordination and catering to diverse population throughout wine country’s Napa, Solano, and Sonoma Counties. Events included weddings, special events, small and larger corporate parties, and wine tasting.

Kaiser Permanente Hospice, Vallejo CA — (Jan 2012 - Aug 2012)

Six-month long internship. Provided clerical and administrative support to various medical staff including social worker and nurse managers. This included correlating simultaneous reports and auditing projects. Frequent use of Word, Excel, Powerpoint, fax/print machines. Exposure to the medical and HMO work setting and interdisciplinary teamwork.

SKILLS

Able to stay calm and patient under stressful circumstances. Keen ability to multitask and strong critical thinking skills. Strong interpersonal skills with excellent verbal, auditory, and written communication as demonstrated by relevant work experience and consistent college honor roll status. Sensitive to the emotional needs of others. Comfortable with multiethnic and cultural backgrounds. Excellent telecommunication skills and thorough experience with Zoom. Well versed in Microsoft Office Suite. Types 70+ WPM.

REFERENCES PROVIDED UPON REQUEST.

KYLA GIFFORD

510-***-****

admygr@r.postjobfree.com

2242 MLK Jr. Way

Berkeley, CA 94704



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