E-mail: admxor@r.postjobfree.com XAVIER VILARO 305-***-**** main

SUMMARY OF QUALIFICATIONS

Fully bilingual (Spanish and English) executive with vast experience at leading companies in the service, travel, import & export, aviation/aerospace and hotel/hospitality industries. Highly successful in turning start-ups into leading companies both locally and abroad. Well-rounded individual who has occupied positions of increasing responsibility in all business areas. Areas of expertise include corporate development and expansion, sales, government regulations, staffing and training, executive management, marketing, union and labor negotiations, and feasibility analyses. Proficient in MS Office and SABRE. Willing to relocate and travel. PROFESSIONAL EXPERIENCE

XAMIVA LLC Miami, FL/Richmond, VA/San Juan, PR 2013-Present CEO/Founder

• Provide business development, sales, consulting services to hotel, travel, import & export and aviation/aerospace service companies seeking to expand to the U.S.

(strong knowledge of the FL/VA/NY/IL market and local industry), Caribbean(strong knowledge of the Puerto Rico/USVI/DR market and local industry), Latin America, Spain, Italy and Hong Kong.

• Research, develop and market small, medium and large organizations that have the capacity, interest and need to enter new markets, matching them with countries and territories best suited to generate demand and market niches for their products and services.

• Identify distribution channels to build brand awareness and increase growth for a company’s products and services.

• Recruit, train, motivate, assist and lead a variety of teams to successful goal achievements short and long term.

KEMSMART CORP. San Juan, PR/Miami, FL/Richmond, VA 2009-2013 CEO/Founder

Key accomplishments: Increased revenue by 40% in new business by setting up federal and state accounts and turned a start-up operation into a leading company in less than two years.

• Directed all start-up operations including location, contractors, government negotiations and permit procurement, staffing and training, initial stock purchases, merchandise set up, marketing, account management (national and local), sales, operations, and general administration.

• Implemented company policies and procedures in line with company specifications and local government regulations.

• Established service contracts and sales tariffs based on market and money exchanges with federal, state and municipal agencies.

CENTRAL PARKING SYSTEM OF PUERTO RICO San Juan, PR 2008-2009 General Manager

Key accomplishments: Increased revenue by generating 17% in new business during a four-month period; Improved personnel performance, which translated into a 40% decrease in accounts receivables and a 98% client satisfaction; Created and developed an incentive employee program that decreased employee turnover from 40% to almost 0%.

• Managed annual revenues of $20+ million and some 210 employees.

• In charge of business development, client relations, and human resources administration (i.e. recruitment, selection, training, counseling, performance reviews, and terminations, in consultation with the Human Resources Department).

• Reestablished an effective relationship between syndicate and management. CORE COMPETENCIES

• Entrepreneurship

• Business Development

• Strategic Planning

• Organizational Skills

• Leadership

• Negotiation

• Interpersonal Skills

• Competitive Analysis

• Sales & Marketing

“Xavier is a committed

professional who applies his

skills to solve problems in

the workplace. His

excellent interpersonal

communication abilities

make him effective in

growing client loyalty and,

consequently, marketing

opportunities. I particularly

like his tenacity and

willingness to perform

whatever task is appropriate

to achieving an objective or

goal. I highly recommend

Xavier.”

Armando Chapelli, CEO

The Washington Consulting

Group

“Xavier and I have worked

on various projects, both as

vendors and suppliers.

I have found Xavier to be

knowledgeable and

responsible, meeting clients’

expectations. He is a person

of conviction and honesty

who possesses a high sense

of duty…”

Guillermo Blanco EVP

Professional Services

Management Inc.

E-mail: admxor@r.postjobfree.com XAVIER VILARO (CONT’D) 305-***-**** main PROFESSIONAL EXPERIENCE

INDUSTRIAL CLEANING OF AMERICA INC. Miami, FL/San Juan, PR 2002-2008 Executive Vice President & General Manager (Board Member) Key accomplishments: Turned a mid-sized business into a successful, reputable top 10 company, taking over prime segments in the janitorial, disposable products and maintenance industry.

• Succeeded in developing subsidiaries in Puerto Rico and the Caribbean in an extremely challenging environment.

• Responsible for turning a start-up into a leading company in its industry in less than four years.

• Coached and led a team of 105 employees, including managers, administrative personnel and sales executives.

• Managed the P&L for the Sales, Business Development and Marketing departments.

• Supervised a business development project in the U.S. Virgin Islands. THE FULLER BRUSH COMPANY OF PR INC. Cataño, PR/Sto. Domingo, D.R. 2000-2002 Executive Vice President of New Enterprises & Business Development/Board Member Key accomplishments: Developed subsidiaries in the eastern U.S., Latin America and the Caribbean, resulting in net sales of $55 million.

• Led, coached and established five teams of 30 to 60, including managers, administrative personnel, sales executives and field personnel.

• Developed and oversaw key contracts within the pharmaceutical and service industries in the Dominican Republic, Ciudad Juarez and Chihuahua in Mexico, and Miami, Florida.

• Participated in government negotiations for integrating new geographical sales areas in Costa Rica and Spain.

• Established service contracts and sales tariffs based on market and money exchanges. HAMPTON INN & SUITES SAN JUAN RESORT Carolina, PR 1999-2000 Assistant General Manager

Key accomplishments: Created and developed an incentive employee program that decreased employee turnover from 20% to almost 10%.

• Responsible for evening and late-night operations for this 220-room business hotel.

• Oversaw the performance of 25 employees and prepared their weekly schedules.

• Interviewed and hired personnel.

• Led expense reviews for budget forecasting.

• Managed and resolved all aspects related to guest complaints or issues.

• Handled corporate and government accounts and groups. EDUCATION

UNIVERSITY OF NEW

HAVEN

West Haven, CT 1998-1999

• Completed coursework

towards EMBA degree in

Hospitality Management

and Tourism

• Degree pending thesis

approval

UNIVERSIDAD DEL

SAGRADO CORAZON

San Juan, PR 1994-1998

• BBA in Management

• BA in Tourism

Honors: Cum Laude

AFFILIATIONS

• American Hotel and Motel

Association

• Society of Human

Resource International

Management (SHRIM)

• American Association

of Industrialists

• ISSA

• Puerto Rico Chamber

of Commerce (PRCC)

• MRO Americas

• United States Chamber

of Commerce (USCC)

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