Darius Simmons

**** ******* ***, ******, ** *****

Cell: 937-***-**** - admw2n@r.postjobfree.com

Summary

A highly motivated and results-focused individual with extensive experience in customer service and problem solving. Goal driven and hardworking professional that takes pride in meeting aggressive business goals. I truly believe with the right leader, a team can accomplish anything. Together Everyone Achieves More (TEAM).

Highlights

Hardworking

Critical Thinking

Training and Development

Proven Leadership Skills

Team Oriented

Fast Paced

Experience

General Manager

May 2013 to current

McDonald’s - Miamisburg, OH

Plan and project monthly P&L. Analyze and present results

Create and build a restaurant business plan that increases frequency of visits and return customers

Maintain a crew staffing level appropriate for the restaurant’s sales level

Oversee and coordinate management development: scheduling, coaching, follow-up and verifications

In charge of all Local Store Marketing

Interviewed, hired, and trained new crew members and managers

Overseeing all cash handling procedures/cash deposits, refunds

Resolving all customer complaints

Responsible for driving sales and guest counts/transactions during peak hours

Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Minimized loss and misuse of equipment through proper restaurant supervision and staff training.

Developed and maintained exceptional customer service standards.

Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Performed restaurant walk-throughs to gauge timeliness and excellent service quality.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees and Counseled and disciplined staff when necessary.

Education

BBA: Business Administration, 2022

DeVry University – Dayton, Oh, United States

Currently maintaining a GPA of 3.0!