NIKKI ALLI (MSP, Prince II, APMP, DSDM)

Nationality: British Email: admw14@r.postjobfree.com

Mobile (WhatsApp): +971*********

PROFILE

An accomplished, organised, versatile and hands-on certified Senior Programme Delivery and PMO executive with 22+ years of successful track record delivering complex strategic business change within various market sectors; developing and implementing best practices to enable the successful delivery of broad range of multi-million dollars global projects to stakeholders across the business, in complex multinational organisation settings. A widely experienced transformation and transition professional providing strong leadership in matrix environments to promote best practices in managing interrelated programmes/projects to ensure successful delivery. An articulate communicator, capable of building lasting relationships with senior stakeholders, together with experience in the negotiation of high-level contracts. Currently in search of a challenging opportunity where existing skills can be applied to unlock client’s growth and development, while gaining new skills to enhance future delivery of customer requirements. Available immediately.

KEY SKILLS

PMO Management & Set-up Agile Methodology Waterfall Methodology Digital Transformation Software Development Delivery Transition & Transformation delivery SAP Programme & Project Delivery Virtual and Matrix Team Management Service Delivery (ITIL Framework) Change Management Commercial & Scope Management Supplier & Vendor Management e-Commerce delivery TOGAF MARKET SECTOR EXPERIENCE

Banking & Financial Markets Oil & Gas Public Sector Telecommunication Manufacturing IT Consulting Automotive & Manufacturing Global Logistics Media & Broadcast Retail PROFESSIONAL ACCREDITATION

Association of Project Management Practitioner (APMP) Practitioner PRINCE2 Practitioner Managing Successful Programmes (MSP) SCRUM for Project Management DSDM Practitioner accreditation ITIL Service Delivery Framework Agile Project Management FORMAL EDUCATION

M.Sc. Computer Integrated Manufacturing (Cranfield University, Cranfield UK) B.Sc. (Hons) Information Systems & Information Technology – 2:1 (London Metropolitan University Formerly University of North London, London UK) HNC Software Engineering – Distinction (Newham College London UK – 1993) CAREER HISTORY & ACHIEVEMENTS

June 2018 – April 2021

Head of Portfolio & Project Management OSN – Dubai, UAE

• An integral member of the technology senior leadership team, I contributed to the development and execution of the enterprise-wide IT strategy and ensures its alignment with the enterprise’s business strategy and delivery of capabilities required to achieve business success.

• Translated corporate vision into manageable chunks of programme and portfolio of projects to deliver the strategic objectives. General overseer of the portfolio of cross-functional digital transformation Nikki Alli +971*********

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projects, provided expert knowledge and support while monitoring progress and reporting on the portfolio status to the C-Suite executives.

• Responsible for the enablement and delivery of project and programme execution through the management of the PMO and resources. Created a regular and formal forum for the oversight and prioritisation of projects, in-line with business objectives and overall strategy of the firm. Led project management oversight committee and any project SteerCo where appropriate.

• Restructured the enterprise PMO to utilise fewer project resources to deliver the strategic projects to support the organisation vision of keeping it simple - a savings of 25% of the total PMO resources.

• Delivered a cloud-based ERP solution that helps OSN to effectively streamline business operations of Business/corporate customers, which increased the efficiency of the OSN Business team by 25% and delivered a 15% headcount reduction of the Billing & Invoicing team.

• Delivered various partnership integration projects to sell OSN products as a bundle with Telco and OEM partners.

• Managed the digital payments roadmap as part of the ongoing digital optimization programme, and delivered various integration projects with payment vendors such as Mastercard, Visa, AliPay, ApplePay, Zain Cash.

December 2016 – June 2018

Principal Consultant in Programme Management Infosys Ltd – UK

• Provided critical program management leadership for large, complex, and mission-critical engagements with regulatory requirements within an ecosystem risk management framework.

• Facilitated stakeholder sessions for Business-IT alignment. Served as a key conduit between business and IT to prioritize, enable and support business initiatives.

• Implemented best practices for requirements management, risk management, communications, and change management, resource planning, mentoring, and training.

• Led PMO initiatives with a focus on governance and process-centring to maximize efficiencies. Managed dependencies, release planning across tracks, stakeholder/risk/change management, process reengineering and definition.

• Delivered an eCommerce transformation programme to re-platform existing SaaS-based platform with an in-house (SAP) Hybris based platform for a global retail organisation for their UK & Australian operations.

August 2015 – August 2016

Senior Programme Manager/Head of PMO Sony Professional Solutions - UAE

• As a programme manager on a high-profile broadcast transformation programme for Aljazeera Media Network (AJMN), responsible and accountable for the end-to-end deliverables from design phase through to installation, testing and commissioning.

• Managed and oversee internal and external teams to deliver a broadcast transformation programme

(multi projects) worth $180M.

• Responsibilities included managing end to end SLAs in a multi-vendor environment, direct oversight of 120 technical engineers in a global delivery model, managed multiple concurrent work streams using an agile framework, interfacing with web applications, mobility, ERP and database teams.

• Increased the productivity of the workforce by 18%.

• Managed the detailed tracking implementation roadmap, provided weekly/daily status reports to senior stakeholders at executive level (internal & external), highlighted progress against agreed baseline plan and identified return to green paths where appropriate.

• Established appropriate project management governance framework in the firm in line with the wider group and ensure it is embedded and followed in each project. Nikki Alli +971*********

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May 2014 – June 2015

Lead Programme Manager/Head of PMO Sky (BskyB) Plc - UK

• Delivered a high-profile complex software (agile) programme to build a customer sales platform to sell Sky products through the Online, Retail and Direct (contact centre) Channels. Responsible for establishing the programme baseline: defining the programme scope and deliverables, securing the necessary resources, planning and monitoring all programme related activities.

• Set up a programme management office from scratch to manage the programme dependencies, risks and issues. Drove the programme execution by tracking all programme activities, monitored and managed changes, conflicts and escalations.

• Managed stakeholders (including level 5 executives) engagement, customer relationship, building confidence and trust. Ensured appropriate levels of programme progress communication reports; Also managed the programme finances by ensuring adequate financial systems are established, monitoring and reporting to relevant stakeholders. As the lead PM mentored and coached project managers, business analysts and PMO team; and was responsible for simplifying project management processes, methods and tools by suggesting innovative ideas – fusion of multiple delivery methodologies where appropriate.

July 2004 – April 2014 British Telecom - UK

Global Programme Delivery Director

Managed the total overall operation of the programme in the areas of safety, productivity, and efficiency to the standards of the contract and to the satisfaction of the customer. Directed, developed, implemented, disseminated, and administered operations strategies and objectives to ensure achievement as prescribed by leadership. Provided leadership operational and technical reports on performance and advised how best to achieve performance goals and results. Some of the programmes delivered are:

• Delivered the Transition and Transformation phase of a £15M global hosted contact centre (CISCO) solution for TNT Express as part of the ‘Deliver’ initiative.

• Delivered an infrastructure programme to Lloyds Banking Group by replacing their ISDN circuits and co-location of Leaf Sites and Data centres - a cost-saving of £2M per annum.

• As the senior single point of accountability of a £167million outsource account; led the BT Programme Delivery team to deliver services which included the provision of all the WAN, LAN, Contact Centre, Voice, Security, Mobile and many other 3rd party services.

• Programme managed the pre-contract and Transition implementation of a £43M account, a single largest IT Service contract BT has ever won in the MEA) region over 5 years, which delivered a 15% profit margin.

• Delivered the migration of standard CSI services to standard product ISI to ensure O2 is provided with cheaper core network services. Delivery of 15 O2 MSCs, 55 MUXes, and over 5000 individual circuits 7 weeks ahead of schedule – savings of £800K/per annum. EARLIER CAREER:

Feb 2001 to July 2004 – Consultant IT Programme Manager, LogicaCMG Feb 1999 to Feb 2001 – Project Manager, Psion Plc UK Sept 1998 to Feb 1999 – Business Analyst, Motorola UK Jan 1998 to Sept 1998 – Business Analyst, London Borough of Tower Hamlet UK 1997 to 1998 – Assistant IT Lecturer, London Metropolitan University UK 1994 to 1995 – IT Support Manager, City & East London Family Health Service UK INTERESTS: Enjoys keep fit classes such as body combat & body attack Cooking Travelling Reading volunteering at Careers Clinic for Under 25 to coach and mentor for performance. REFERENCES: available on request

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