ESLEYTHER BONIFACIO

** **** ***** ***** ********** NJ 07606 · 862-***-****

admuoi@r.postjobfree.com

Hardworking Customer Service Representative with 4 years of experience working as office administrative assistant. Trained in project and time management with extensive knowledge of data entry/ customer service and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

EXPERIENCE

MAY 2017– CURRENT

GRAND TOOL, OFFICE ASSISTANT

• Managed daily office operations, including client account, supply, inventory and records management.

• Performed diverse office assistance functions as required.

• Assisted senior administrative professionals with daily work tasks.

• Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.

• Kept reception area clean and neat to give visitors a positive first impression.

• Developed organizational systems for agendas, records and reports.

• Checked accuracy and integrity of files and resolved errors.

• Organized files, developed spreadsheets, faxed reports and scanned documents.

• Prepared documents in Word and Excel.

• Created files, reports and records while maintaining confidentiality. 2015 – 2017

ASHLEY NORTON, ASSEMBLER AND QUALITY CONTROL

• Created and deployed best practices to improve efficiency and reduce defects.

• USPS, UPS, FEDEX shipping and receiving.

• Completed precise measurements using special tools.

• Communicated with staff and coworkers frequently about special needs and requests.

2

• Verified part Numbers and placed parts in appropriate shipping containers.

• Closely inspected parts to ensure cleanliness and free of contaminants.

• Planned and paced work efficiently in order to meet daily, weekly, project or production goals.

• Expertly assembled door knobs, levers and cabinet hardware. EDUCATION

2006-2010

MPACT ACADEMY, HIGH SCHOOL

• HIGHSCHOOL DIPLOMA

2010-2014

PASSAIC COUNTY COMMUNITY COLLEGE

• 3 Years of college

• 3.6 GPA

SKILLS

Conflict resolution

Hardware evaluation

Self-motivated

Team leadership

Data entry

Data analysis

Clerical support

Extremely organized

Report writing

Document scanning

Public speaking

Risk management processes and

analysis

Strong verbal communication

Interpersonal and written

communication

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