Rupali Panchal

* ******* **., ******, ** *****

Email: admu25@r.postjobfree.com

Cell: 603-***-****

Objective

To utilize proven experience in Administration and Customer Service Environments Summary

A self starter who is adaptable, highly motivated, result oriented and able to set priorities, meet deadlines and can adapt well to a changing environment and enjoys learning new systems Computer Skills

Proficiency in Windows, Microsoft Word, Excel, Microsoft Dynamic Great Plains, Sesame, Goldmine Experience

CUSTOMER SERVICE COORDINATOR Nov 2018 to Present

Diacom Corporation, Amherst NH

● Working as Customer Service Coordinator with Diacom Corporation in Amherst NH Manufacture

& Sales of Custom Molded Diaphragms, Gasket & Seals. Job profile includes

● Reviewing customer orders, change order and revised purchase order.

● Creating new customer accounts, DC#, Part#, tooling, sample orders.

● Log and prepare quotation paperwork. Determine needs and quotation requirements and derive estimated costs from the cost sheet to develop quotations and proposals.

● Type and ensure approved quotations are distributed to interested parties and remit quotations to customers and reps.

● Track and close out quotation requests and update customer accounts

● Follow up on missing, incorrect or unclear information, print revisions for distribution.

● Assist in answering telephone inquiries or respond to and handle inquiries from salespersons, customers and others regarding pricing, scheduling and quotations.

● Refers inquiries to appropriate sales or technical representative

● Data entry

OFFICE ADMINISTRATOR June 2011 to Feb 2016

Shahi Enterprise Ltd., Vadodara India

● Worked as Office Administrator with Shahi Enterprise Ltd.- Systems & Product Certification Services based in Gujarat, providing services for Quality, Environment, Health and Safety Management Systems.

● Job profile includes preparing audit reports, client communication, planning yearly surveillance audits, planning certification audits, handling retail banking transactions, handling & reporting cash, bank reconciliations, salary pay slips, filling and other office work. CUSTOMER SERVICE REPRESENTATIVE June 2008 to May 2011 Zaveraat Jewellery Store, Vadodara India

● Worked as Customer Service Representative with Zaveraat Jewellery Store in Vadodara, India - Manufacturing & Sales of Gold & Diamond Jewelries.

● Job profile includes displaying and selling Diamond & Gold Jewelries to retail customers, correspondence with customers, handling cash payments, depositing daily cash, taking daily stock for the products, reporting daily closing stock, assist with administrative duties. Education

● Degree in Bachelor of Commerce Accounting - Business Management M.S. University - Vadodara, India

Rupali Panchal

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