JUSTIN HUEY

MANAGEMENT

P

253-***-****

E

admrbj@r.postjobfree.com

A

Federal Way, WA

L

Justin.Huey.linkedin

SUMMARY

EDUCATION

Versatile professional with great people and product management skills. Great work ethic with strong background in customer service, sales, and business analysis.

People Development: Assessed internal talent, created performance plans, and promoted three kitchen associates to cook. Minimize associate relation and safety problems with good listening skills and a collaborative work style.

Financial Results: Balance Out financial results with great associate and guest experience, identifying opportunities to improve store performance.

Brand Awareness: Ensures effective implementation of new products according to company standards. Builds brand awareness in the community through involvement in community activities.

BIS, ORGANIZATIONAL LEADERSHIP & BUSINESS ARIZONA STATE UNIVERSITY (TEMPE, AZ) JAN. 2016 – DEC. 2017

AA, GENERAL STUDIES TACOMA COMMUNITY COLLEGE (TACOMA, WA)

JAN. 2013 – DEC 2014.

KEY SKILLS

PEOPLE MANAGEMENT

SCHEDULING

MS WORD & EXCEL

SOCIAL MEDIA

MARKETING

MEDITATION

METICULOUS

ORGANIZED

ACCOMPLISHMENTS

EXCEEDED SALES GOALS WITHIN THE FIRST SIX MONTHS OF EMPLOYMENT AT PANDA EXPRESS.

RAISED CUSTOMER SERVICE SCORE FROM 48% TO 85%

CONSISTENTLY EARN POSITIVE FEEDBACK FROM GUESTS AND ASSOCIATES.

EXPERIENCE

Sept 2019 – Present

General Manager in Training Panda Express- Federal Way, WA

Management: Work with manager to effectively manage operations to meet profitability and store goals. Knowledge of all operations policies, procedures, and practices. Plans daily work activities and allocates work based on business needs. Analyzes store scheduling needs and schedules associates consistent with staffing needs.

Staffing: Recruits associates and manage staffing levels by retaining quality performers and developing a pipeline of internal and external talent, including potential successor to own position.

Training: Trains store associates on company policies and procedures and on Operations standards. Ensures store associates receive mindset and skill set training as well as personal development opportunities.

Feb 2018 – Sept 2019

MANAGEMENT ASSISTANT ENTERPRISE RENT-A-CAR TACOMA/SEATAC WA

•Develop business and relationship with stakeholders and manage accounts through marketing and service calls and meetings

•Assist customers with sales, products, and services.

•Assess risk management through underwriting on rental contracts.

•Assist with training and development of management trainee and new hires.

•Analyze workflow and identify areas of opportunity increasing work productivity and profitability while decreasing risk and expenses.

2017 – FEB. 2018

PRODUCT ZONE SPECIALIST APPLE - TACOMA, WA

•Demonstrated features/benefits of new technology, products and services and coordinate setup of new and existing products helping store meet revenue goals.

•Tracked customer service and sales metrics to build personal development plan; generate new business account leads and assist with membership sign up.

Professional Summary

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