Ariona Means
***** ********* *********, # **** ******, OH 44132 216-***-**** admmsu@r.postjobfree.com
PROFESSIONAL PROFILE
Customer service oriented professional who is able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows all applicable policies, procedures, and guidelines to ensure quality.
Awards: Business Professionals of America - Project Management Award - 02/2018.
Follows directions to ensure accurate and timely completion of duties.
Manages time and priorities in multitask environments.
Microsoft Office Applications - Word, PowerPoint, Excel, Outlook; Skype communication platform; Types 31 WPM.
KEY QUALIFICATIONS
Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing Medical Office Medical Administrative Patient Registration Data Entry
EDUCATION AND PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy Diploma - Medical Office and Billing Specialist, 2021
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
Cuyahoga Valley Career Center Certificate - Medical Assistant, 2019
WORK EXPERIENCE
Amazon - Euclid, OH 04/2020 - 05/2021
Fulfillment Associate
Loaded and unloaded items from conveyors, repaired damaged items, and ensured goals were met.
Printed labels, prepared merchandise for shipment, restocked items, and assisted teammates as needed.
Maintained the flow of production at all times and lifted and packed materials.
0 Below Ice Cream Shop - Cleveland Heights, OH 08/2019 - 12/2019
Cashier / Crew Member / Customer Service
Performed a variety of tasks including order preparation, processing refunds and credits, and assisting customers.
Took orders, operated cash register, accepted payments, and maintained a clean and organized workstation.
Upsold items, restocked supplies, verified expiration dates on food, and maintained customer communication.
Tiny Town Academy - Garfield Heights, OH 06/2019 - 08/2019
Child Care Provider
Created lesson plans, led lessons, assisted with activities, and kept records of activities and observations.
Ensured safety of children, documented medications administered, counted inventory, and ordered supplies.
Maintained toys and play equipment, answered inbound phone calls, and tracked meals served.
VOLUNTEER EXPERIENCE
Private Duty Care - Cleveland, OH 06/2018 - 01/2019
Caregiver
Cared for patient with Dementia, accompanied them to Dialysis treatments, and helped them remain calm.
Provided medication reminders, supervised medication intake, and helped with cleaning, cooking, and feeding.
Cuyahoga Valley C Blood Drive - Brecksville, OH 12/2018 - 12/2018
Volunteer
Assisted individuals throughout the donation process.
Greeted customers, assisted with filling out questionnaires, and updated demographic information.