MARK SCOTT, M. J.

Relocatable: Waxahachie, TX ***65 972-***-**** admky3@r.postjobfree.com www.linkedin.com/in/markscott2036

Proactive and business-minded professional with a winning blend of 6+ years’ experience in Human Resources Leadership and

15+ years in general operations management within retail, food & beverage and other highly competitive consumer product industries. Proven expertise working with companies collectively worth $100M identifying and implementing strategies that improve talent & staff management, optimize team performance, effective training strategies that remove organizational barriers and accelerates the achievement of business goals.

CAREER HIGHLIGHTS

HR Leadership Excellence: Spearheaded company’s first competitive employee benefits package resulting in improving employee satisfaction, driving a thriving company culture and becoming the employer-of-choice for top talent.

Strategic Business Leadership: Partnered with ownership to establish recruitment, employer branding, performance management and operating model strategies that aligned with business needs and growth goals.

Continuous Improvement Driver: Transformed team through various trainings resulting in a significant increase in food sales by 10% at one location and overall average revenue growth of 2-3% YoY for multi-site operation.

AREA OF EXPERTISE

Leadership Coaching & Mentoring Employee Relations Multi Location Leadership

Project & Program Management

HR Best Practice & Policy Design

Talent Acquisition & Management

Recruitment & Retention

Payroll/Benefits Administration

Performance Management

HR PROFESSIONAL EXPERIENCE

Analytics, Data & Reporting

Succession & Workforce Planning

Employment Law & Compliance

HUMAN RESOURCES BUSINESS PARTNER Oct 2015 - Present

Ruibal’s Plants of Texas, Inc Dallas, TX

Appointed to lead and support one of the largest customer-focused plant suppliers in Texas on HR business needs. Coached and mentored Company Owners and managers on policy implementation, performance management, operational process improvements, talent management, compensation planning, compliance and employee relations solutions.

Effectively provide human resource business support that perpetuate the Ruibal’s Plant of Texas culture to a team of 170+ managers and associates across 6 locations while accurately processing over $200k in payroll bi-weekly.

Partnered with Company Owners and Store Managers to establish new business initiatives, foster employee engagement, and enforce career progression solutions maintaining a retention rate of 70% year over year.

Utilize gripping data, reporting and compensation analysis that affects business decisions providing recommendations on cost savings on labor, employee engagement and projections to stay competitive in the market.

Spearheaded and administered the company’s first competitive employee benefits package which includes medical, dental, vision, supplemental insurance, 401k etc. resulting in increased employee satisfaction. Handle yearly Open-Enrollment.

Oversaw employee relations including resolution of payroll issues, performance, and leaves of absence, worker’s compensation, unemployment claims and all progressive disciplinary matters.

Lead all recruitment and talent management efforts including workforce planning, talent pool management, effective brand marketing strategies and innovative sourcing methods ensuring top talent.

Manage, design and coordinate all company compliance and onboarding trainings: CBL Modules, web-based trainings, virtual classroom and forklift certifications.

RECRUITER INTERN Jan 2012 – Jan 2013

PDS Technical Dallas, TX

Provided recruiting services to clients for their temporary personnel needs, exercising discretion to recruit top talent, and ensuring a 100% success rate and mutual satisfaction on both sides; sourced candidates via cold calling, personal candidate network, internal resume database, and internet resume banks.

Interviewed, evaluated, and hired temporary contract personnel, including conducting wage negotiation with candidates.

Devised innovated brand and marketing strategies to increase the talent selection which included promoting the employee referral program and acknowledge for sourcing the most skilled employees to the PDS team

Generated sales leads via information obtained by candidates and contractors.

ADDITIONAL EXPEREINCE

LOGISTICS COORDINATOR July 2015 – Oct 2015

CAB Logistics Fort Worth, TX

Hired to coordinate and streamline all inbound and outbound freight, shipper and carrier communication, problem solving and order management. Tasked effectively strategize improvement opportunities and identify cost savings.

Challenged existing workflow processes and implemented improvements to the boutique stock management presenting proposal to the leadership team.

Partnered with 3rd party logistics provider on continuous improvement processes to help identify cost saving opportunities while improving service.

Performed administrative duties: ordering of supplies, maintained records via management database systems, basic bookkeeping duties and coordinate with Project Managers and clients for inventory and samples.

Utilized performance improvement techniques and principles to continually improve transportation services for customers.

FTS International Aledo, TX

LEAD LOGISTICS COORDINATOR OCT 2014 – JULY 2015

LOGISTICS COORDINATOR AUG 2013 – OCT 2014

Promoted to manage the supply chain process flows, inventory controls, freight and data analysis, invoice audits, and quality service assurance $15M worth of well completion jobs. Selected to monitor and minimize all costs associated with the freight operation.

Supervised, trained and coached a team of 6 Logistic Coordinators and 4 field personnel to peak performance while resolving all conflict resolutions for high volume jobs.

Evaluated the performance of internal transportation providers and drivers, understanding the scheduled load information, including any changes to their daily job/dispatch schedule providing recommendations and feedback.

Organized and lead pre-shift team meetings to promote new company initiatives, train on safety procedures, educate on cost savings and effectively communicate all business objectives to meet company goals.

Ensured open lines of communication between Logistics Coordinator, Sand Coordinator, Driver and Load facility while providing coaching and recommendations on most efficient supply chain procedures.

Communicated directly with drivers, material recipients, and external transport providers regarding schedule changes, accurate delivery of material, and other necessary details; ensuring optimized operations.

Partnered with customers directly to collect new job and product information, and quickly resolved any conflict or discrepancies.

SUPPLY CHAIN ASSOCIATIONS

Wal-Mart Distributions

Feb 2008 – Aug 2013

Cleburne, TX

Hired to handled and process all freight safely from the facility to the stores, including loading, unloading, order-filling, packing; processing freight accurately and within schedule for

Recognized by upper management for consistent job performance resulting in cross-training in several fields within the warehouse leading to becoming a part of the Risk Management team.

Complied with company policies, procedures, and standards of ethics; ensuring freight quality and integrity.

Communicated with management regarding workplace health and safety, including damaged products.

GENERAL MANAGER FOOD & BEVERAGE Nov 2002 – Feb 2008

Southern Multi Food Inc. TACOBELL Jacksonville, TX

Charged to lead world class operation standards concerning food quality and safety, customer service, and best sanitation practices by empowering teams in over 4 food locations generating $4.5M in sales yearly. Focused on performance benchmarks in key result areas to drive sales growth, manage P&L, enhance guest experience and provide operational excellence.

Managed and trained 6 Assistant Managers, 15 Shift Managers, and 75+ Crew Members over 4 stores. Transferred to low performing store location to train and mentor staff resulting high performance improvement.

Successfully hired and trained well-developed crew and staff on pristine and quality restaurants standards, financials resulting in a significant increase in sales by 10% at one location and overall average revenue growth of 2-3% YoY.

Formulated and conducted all interviews for potential new hires and identified high potential crew members to develop into future leaders of the company providing specific career advancement opportunities.

Developed recognition programs rewarding exceptional team members promoting companywide acknowledgement.

EDUCATION & TRAINING

Tulane University School of Law Master of Jurisprudence: Employment Law 2019 University of North Texas Bachelor of Business Administration: Human Resources Management 2013

Certification PHR Expected Date: 2021

TECHNICAL SNAPSHOT

Microsoft Word OS Excel OS Power Point OS QuickBooks Telao NCR Counterpoint HRIS

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