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Financial Markets Operations, Customer Service

Location:
Wynnewood, PA
Posted:
May 19, 2021

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Resume:

CEN CUI

Address: **** ******* ****, *********, ** 19096

Email: admjws@r.postjobfree.com Cell: 646-***-****

EDUCATION

TIANJIN FOREIGN STUDIES UNIVERSITY Tianjin, China

Bachelor of Arts, Major in International Business English 2006-2008

·TEM-8

TIANJIN INDUSTRIAL AND COMMERCIAL VOCATIONAL COLLEGE Tianjin, China

Associate of Arts, Major in Business English 2003-2006

·CET-6

·Honors: Director’s List (Top 5% GPA), Academic Honors

EXPERIENCE

STANDARD CHARTERED GLOBAL BUSINESS SERVICES Tianjin, China

Financial Markets Operations Team Lead 2011-2012

·Daily reconciliation of nostro account and payment suspense account. Investigations on outstandings in nostro and payment suspense account and TLM positions/breaks. Identified fail trade, found the root cause and solved it before cut-off time.

·Monitored payment status and reported fail trade. Communicated with counterparties, sub-branches and Finance department.

·Monthly FMO China MIS report.

·FMO Migration Project in Kuala Lumpur, Malaysia in Oct-Dec 2011.

Consumer Banking Account Service Officer/Checker 2010-2011

·Hong Kong account service products migration projects. Savings account and personal loan account opening and maintenance, debit card enrollment, phone banking and SMS banking set up and maintenance. Re-checked customer due diligence, liaise with line manager and compliance department on AML and terrorist financing issues.

·Drafted DOI, user manual and conducted process optimization for migration products. Provided training to new hires.

DB SCHENKER CHINA LTD TIANJIN BRANCH Tianjin, China

Ocean Import Key Account Coordinator 2008-2010

·Documentation checking and verifying. Tracked ETA of cargos, and timely inform updated status to customers. Provided quotations to overseas colleagues and customers. Provided value added logistics services/solutions to the customers.

·Monthly GP and P/L report. Invoices Processing. Provided training to new hires.

ADDITIONAL INFORMATION

· Project: “White Crane”- Financial Markets Operations Migration Project

· Languages: Mandarin Chinese (native), English (fluent), Cantonese (basic), Spanish (basic)



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