Kelly S Hall

Aurora, OH ***** 904-***-**** admhjj@r.postjobfree.com

Human Resources/Administration

Relocatable career oriented managerial professional with progressive cross functional Human Resources experience.

Substantial HR administrative background, including experience in full-cycle recruiting, employee development & training, Kronos, benefits interpretation, HRIS, policy administration, maintenance of employee records, performance reviews.

Operations & Supervision, tactful, management of operations, influences and makes recommendations to management.

HR Skills

Regulatory Compliance

Training & Development

WOTC, I-9 & E-Verify

Knonos/E-Time (Scheduling)

HR Policies & Procedures

Campus Recruitment

Employee Relations

ADP Workforce Now

Payroll

HRIS/Onboarding

Horizon Software

FMLA/ADA/EEOC

Workers Compensation

Coaching/Counseling

Conflict Resolution

Policy Enforcement

Revel Systems Software

Professional Experience

GSI — Birmingham, AL

Assistant Director, 2/20-8/20

Provided supervision for a residential/commuter account in a retail setting. Oversaw instillation of dual concept and software installation. Charged to ensure brand standards, policies and procedures were followed. Ordered supplies and maintained inventory pars. Performed daily/weekly financial A/P operational transactions via QuickBooks. Processed payroll and other employee related functions through ADP Workforce Now. Tactful when communicating to all levels of management, staff, and students. Interviewed potential candidates and provided training.

GSI — Chattanooga, TN

Director of Training, 7/19-2/20

Selected to oversee operations in a quick service franchise, focusing on establishing standards in accordance with food safety, customer service and production consistencies. Coordinated new systems and software implementation. Partnered with area community college for recruitment events. Prescreened, interviewed, and hired. Performed daily/weekly financial operational transactions via QuickBooks. Orientated employees, prepared training manuals, instructed, and followed up with individuals in training. Resolved customer service issues.

GSI — Frankfort, KY

Assistant Director of Dining Services, 1/2019-6/2019

Managed board operations in a residential setting. Established food safety and quality standards as it relates to HAACP and reinforced practices with employees. Served as backup administrator for daily/weekly financial operational tasks utilizing QuickBooks. Promoted positive employee relations by enacting consistent practices and provided training to enhance positive customer service to students, faculty, and staff. Tactful when communicating to all levels of management, staff, and employees. Supervised set-up of formal and informal catering functions and assisted with catered functions up to the presidential level. Coordinator for elite style events.

Kelly S Hall

GSI — Hampton, VA

Operations Director, 3/2018-12/2018

Primary front of the house manager for a $9.5 million-dollar, residential dining account. Oversaw production as it pertained to safety and quality standards for a variety of exhibition style outlets and self-service offerings. Provided employees with basic HAACP related training and customer service training. Coordinated recruitment events through area state employment agency. Promoted positive employee relations by enacting consistent practices.

SODEXO — Cochran, GA

Operations Manager-Unit HR Representative, 8/2015 to 3/2018

Managed operations on 3 campuses. Extensive experience coordinating training sessions focusing on OSHA/SAFETY; Conducted management training in areas of scheduling, employee counseling, guidance. Enforced policies and procedures. Recruited employees and completed HRIS onboarding activities. Facilitated FMLA requests, managed personnel records, confidential information, and documentation. Prepared various financial reports, performance reviews, merit increases, payroll, and analysis; Managed all workplace issues.

Lowered labor hours and increased customer satisfaction

Provides consistent and effective monthly training sessions

Updated unit policy manual

Planned and executed orientation

Created new hire web requisitions

SODEXO — Fredericksburg, VA

Director of Resident Dining-Unit HR Representative, 8/2011 to 8/2015

Food Service Manager, 6/2010 to 8/2011

Fulfilled operational functions, including recruiting, training employees utilizing LMS, overseeing disciplinary actions, ATS, and maintained attendance records. Utilized ADP for pay rate changes, varied analytic reports, new hire processing and terminations. Quelled conflicts between employees and provided coaching/counseling for performance issues. Led employee tutorials for benefits selection.

Coordinated training and facilitated orientation for over 100 employees

Trained co-management on ADP E-Time

Conducted talent acquisition events on-site and participated in off-site job fairs. Partnered with area technical college for talent

Managed full cycle recruiting and completed on-boarding activities to include WOTC, I-9 & E-verify compliance

Updated job descriptions and unit policies

Investigated and handled unemployment claims through TALX, seasoned with Gallagher-Bassett workman’s compensation claims

Education

MASTER OF SCIENCE Degree Expected Spring-2023 INFORMATION TECHNOLOGY (University of Maryland Global) On-Line

MASTER OF BUSINESS ADMINISTRATION June 2013

HUMAN RESOURCES (Strayer University) Fredericksburg, VA

BACHELOR OF PROFESSIONAL STUDIES

HOTEL & RESTAURANT ADMINISTRATION (New York Institute of Technology) Old Westbury, NY

Professional Affiliation: SHRM- Society for Human Resources

Certificate-ServSafe

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