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Program/Project Manager

Location:
Boston, MA
Posted:
May 11, 2021

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Resume:

NAOMI

SALES

Project and Program Management

Leadership and Communication

Lean Team Management

Large-scale Project team

Management

Risk Management

Cost Control

Creative and Critical Thinking

Coaching and Quality Management

Cross-functional and cross-site team

management

Diversity and Inclusion

Strategic and thoughtful leader

PROFESSIONAL SKILLS:

admbp3@r.postjobfree.com

805-***-****

linkedin.com/in/naomisales

CONTACT DETAILS:

PROFESSIONAL EXPERIENCE

SENIOR COVID SERVICES MANAGER

Asian Health Services

March 2021 - Present

Oversees the COVID Services and Program,

prioritizes, and creates mechanisms for COVID

disease control among AHS patients and the

surrounding Asian Pacific Islander community

disproportionately impacted by COVID

Organization-wide expert and trainer in all COVID

disease issues

Develops COVID-related protocols and procedures

Leads and directs lean piloting teams for COVID-19 related projects

Mobilizes and develops workflow for all IT/IS needs of COVID-19 Projects

High and quality performance which led to promotion to a senior position in less than one year of

employment

Two AHS COVID-19 Mobile Community Vaccine

Clinics that served unsheltered/homeless and Asian American minorities within the span of 3 weeks in the month of March

COVID-19 vaccination clinic for AHS patients using culture and language sensitive services approach

Piloted the first inpatient vaccination workflow in AHS clinics using the Janssen vaccine

Key Accomplishments:

COVID-19 PROGRAM MANAGER

Asian Health Services

August 2020 - March 2021

Managed all aspects of AHS’ COVID Program

including mobile testing, contact tracing, call center, service referrals, patient/community education, and advocacy

Collaborated with other AHS departments, oversaw

COVID related hiring and supervision of COVID staff, grants/contracts, budget management, data

collection, and evaluation

Four COVID-19 Testing sites that were focused on the AAPI communities with 7 Asian languages capacity

Led organization's COVID-19 employee wellness

project and education

Served as advisor to all COVID-related testing

inquiries and protocols

Key Accomplishments:

UNIVERSITY OF CALIFORNIA, BERKELEY

Integrative Biology 2017

ACADEMIC BACKGROUND:

CAREER CARE INSTITUTE, VENTURA

Vocational Nursing 2010

Agile Certification (est. to finish April

2021)

Staff Development Certificate

CERTIFICATION/L I CENSE:

NAOMI

SALES

Foreign Language Proficiency

(Tagalog)

Healthcare background (both clinical

and management)

Non-profit agency management

User knowledge of EMR (EPIC)

OTHER SKILLS:

PROFESSIONAL EXPERIENCE ( CONT.)

DIRECTOR OF STAFF DEVELOPMENT, COVID-19

RESPONSE TEAM LEAD AND PROJECT MANAGER

Medical Hill- Providence Health

June 2019 - August 2020

Managed multiple successful interdepartmental

projects in areas of accreditation, company culture development and patient care quality assurance

improvement in an efficient and timely manner

Effectively developed individual departmental and

organizational goals to obtain objectives by actively participating in the evaluation of facility's existing employee performance and workplace improvement

Ensured that quality control and deliverables are met Planned, developed, coordinated, and directed

Infection Control program and its activities in

accordance to current federal, state, and local

standards, guidelines, and regulations

Managed HR projects such as Onboarding &

Offboarding, Training and Orientation process

improvement

Received 100% Compliance Rating in 4 major Federal and State health facility and patient care quality surveys (building failed twice three years prior to employment)

Implemented recruiting and selection process which promoted staff diversity and company all time high staff retention

Key Accomplishments:

National Institutes of Heath

Internship Program

UC Berkeley Biology Scholars

Program

California Board of Vocational

Nursing

Area Youth Ministry

AFFILIATIONS:



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