NAOMI
SALES
Project and Program Management
Leadership and Communication
Lean Team Management
Large-scale Project team
Management
Risk Management
Cost Control
Creative and Critical Thinking
Coaching and Quality Management
Cross-functional and cross-site team
management
Diversity and Inclusion
Strategic and thoughtful leader
PROFESSIONAL SKILLS:
admbp3@r.postjobfree.com
linkedin.com/in/naomisales
CONTACT DETAILS:
PROFESSIONAL EXPERIENCE
SENIOR COVID SERVICES MANAGER
Asian Health Services
March 2021 - Present
Oversees the COVID Services and Program,
prioritizes, and creates mechanisms for COVID
disease control among AHS patients and the
surrounding Asian Pacific Islander community
disproportionately impacted by COVID
Organization-wide expert and trainer in all COVID
disease issues
Develops COVID-related protocols and procedures
Leads and directs lean piloting teams for COVID-19 related projects
Mobilizes and develops workflow for all IT/IS needs of COVID-19 Projects
High and quality performance which led to promotion to a senior position in less than one year of
employment
Two AHS COVID-19 Mobile Community Vaccine
Clinics that served unsheltered/homeless and Asian American minorities within the span of 3 weeks in the month of March
COVID-19 vaccination clinic for AHS patients using culture and language sensitive services approach
Piloted the first inpatient vaccination workflow in AHS clinics using the Janssen vaccine
Key Accomplishments:
COVID-19 PROGRAM MANAGER
Asian Health Services
August 2020 - March 2021
Managed all aspects of AHS’ COVID Program
including mobile testing, contact tracing, call center, service referrals, patient/community education, and advocacy
Collaborated with other AHS departments, oversaw
COVID related hiring and supervision of COVID staff, grants/contracts, budget management, data
collection, and evaluation
Four COVID-19 Testing sites that were focused on the AAPI communities with 7 Asian languages capacity
Led organization's COVID-19 employee wellness
project and education
Served as advisor to all COVID-related testing
inquiries and protocols
Key Accomplishments:
UNIVERSITY OF CALIFORNIA, BERKELEY
Integrative Biology 2017
ACADEMIC BACKGROUND:
CAREER CARE INSTITUTE, VENTURA
Vocational Nursing 2010
Agile Certification (est. to finish April
2021)
Staff Development Certificate
CERTIFICATION/L I CENSE:
NAOMI
SALES
Foreign Language Proficiency
(Tagalog)
Healthcare background (both clinical
and management)
Non-profit agency management
User knowledge of EMR (EPIC)
OTHER SKILLS:
PROFESSIONAL EXPERIENCE ( CONT.)
DIRECTOR OF STAFF DEVELOPMENT, COVID-19
RESPONSE TEAM LEAD AND PROJECT MANAGER
Medical Hill- Providence Health
June 2019 - August 2020
Managed multiple successful interdepartmental
projects in areas of accreditation, company culture development and patient care quality assurance
improvement in an efficient and timely manner
Effectively developed individual departmental and
organizational goals to obtain objectives by actively participating in the evaluation of facility's existing employee performance and workplace improvement
Ensured that quality control and deliverables are met Planned, developed, coordinated, and directed
Infection Control program and its activities in
accordance to current federal, state, and local
standards, guidelines, and regulations
Managed HR projects such as Onboarding &
Offboarding, Training and Orientation process
improvement
Received 100% Compliance Rating in 4 major Federal and State health facility and patient care quality surveys (building failed twice three years prior to employment)
Implemented recruiting and selection process which promoted staff diversity and company all time high staff retention
Key Accomplishments:
National Institutes of Heath
Internship Program
UC Berkeley Biology Scholars
Program
California Board of Vocational
Nursing
Area Youth Ministry
AFFILIATIONS: