Resume of Qualifications

Bertha C. Chacon P.O. Box 971581 El Paso, Texas 79997 915-***-****

Objective: Seeking a professional position where my experience, education, aptitude and skills may be used to the highest value.

WORK EXPERIENCE:

Data Entry Verifier – IGATE, INC. - September 2013 – May 2015

Verified patient forms to ensure the accuracy of names, address, diagnosis codes and charges.

Part-time Tutor – Ysleta Independent School District, September 2011 to March 2013

-Assisted at-risk students grades K – 5 in the afterschool program with homework and class assignments Maintained discipline and focus during homework/activity at hand while applying a positive approach Checked homework and assisted in problem solving Used creative methods for cognitive thinking skills to simplify homework and classroom assignments (games) During free time, worked as a group with crafts, (decorating classroom for holidays), etc.

-Recruiter, Center for Employment Training - November 23, 2009 to May 29, 2010

-Successfully promoted school by recruiting, informing and qualifying students prior to enrollment in the three different training programs offered

- Conducted presentations and attended workshops and career days for high schools

- Received recognition for increased enrollments through my marketing techniques

- Substituted for teacher’s absences and relieved receptionist

- Reported enrollments to director both local and main office in San Jose, California

- Informed and scheduled test for those individuals needing high school diploma or GED

- Followed up w/individuals that passed test and scheduled appointments for enrollment and

rescheduled test for those that failed

- Maintained and updated files on main database from San Jose, California

Follow-up Specialist, Workforce Solutions – Upper Rio Grande – April 09 to February 10

- Processed eligibility applications - Verified enrollment to include verification of government assistance for qualification purposes - Inputted and updated client files - Data Center – maintained accurate account of closed client files checked out by case managers

Billing Clerk, S&R Dental Services, Inc. March 2007 to September 2007

- Initiated calls to insurance companies to collect payments and status on claims - Generated weekly reports and distributed to clinics - Updated and maintained reports according to each clinic’s input on status of payments received or lack - thereof

- Submitted and resubmitted claims to insurance companies with requested information - Sent statements and final bill to patient

Paraprofessional, El Paso Independent School District – October 05 to March 07

- Worked in various capacities within the high, middle and elementary schools

- Observed, monitored and assisted students with various disabilities on various tasks

- Documented students’ behaviors and submitted daily and weekly reports to administration

- Assisted front office with various tasks, to include clerical, data entry

Administrative Assistant, School for educational Enrichment 2004 – 2005

- Marketed private school by promoting quality programs, curriculum, teacher/student ration and one-one instruction

- Updated and maintained student and parent files

- Processed enrollments and contracts - Provided first aid to students at kinder to high school level - Provided appropriate enrollment paperwork/contracts to students and parents

- Trained for attendance clerk position

- Assisted co-workers with projects to meet deadlines

- General office work; answered phones, faxes, filing and typing and performed other administrative tasks

Parenting Instructor, Truancy Prevention Specialists, Inc. September 05 to September 06

- Kept records of students with excessive absences and tardies using their software program

- Compiled and submitted end of the month reports to central office - Supervised court-appointed students’ sign in every morning and maintained records for court review purposes

- Assisted in court proceedings with co-works, judges, principals, parents and students

- Coordinated workshops and provided speakers to parents and students (mandatory attendance) as ordered by judge

- Prepared and designed handouts for workshops in both English and Spanish

- Worked closely with assistant principals, attendance clerks

Administrative Assistant, Center for Volunteerism & Nonprofit Management – Sept 1998 to September 2000

- Assistant to Executive Director - Marketed, recruited and referred volunteers to other nonprofit agencies - Published Center’s and Volunteer newsletters on a monthly basis - Successfully presented Center’s mission and volunteer program to other area nonprofits and business community

- Maintained/updated mailing, volunteer lists and fundraising event lists on databases

EDUCATION

El Paso Community College Technical Center High School Graduate

ADDITIONAL SKILLS Bilingual Type 60-65 wpm

ATTN: HUMAN RESOURCES:

Please accept my resume for the position advertised as the first step in applying. I would like to secure a position with your highly positive reputable company. I will utilize a wide range of professional skills and talents acquired through experience and education.

I am seeking an opportunity to demonstrate initiative and abilities in a professional environment where job advancement is based upon merit.

PERSONAL STRENGTHS:

I am a dependable self-starter with excellent organizational abilities, superior communication skills; verbal and written, 100% bilingual. I maintain successful and profitable marketing relationships between clients and employer while managing daily work tasks and assignments without losing focus on long-term goals and objectives. I am highly detail oriented. As my resume details; I have experience in just about all aspects of office procedures to include:

Administrative Assistant Director of Volunteers for a nonprofit and referral agency (ages 15 +) Drug and Alcohol Prevention Instructor (Assistant) Truancy Prevention Instruction (elementary and high school students) Tutor Data Entry

I am also knowledgeable in various types of software and worked with a variety of hardware equipment.

I would appreciate meeting with you to discuss your company’s job description, policies and requirements as well as my skills and qualifications.

Thank you in advance for your consideration.

Sincerely,

Bertha C. Chacon 915-***-****

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