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Supervisor, Sales, Call Centre Agent

Location:
Johannesburg, Gauteng, South Africa
Salary:
8000
Posted:
May 10, 2021

Contact this candidate

Resume:

KHANYISA NQABENI

Paterson, EC C: 063-***-**** admalf@r.postjobfree.com

SUMMARY

Khanyisa Nqabeni

Address: Zwide, Port Elizabeth

Driver's License: Code 8

Introduction: I am a highly accomplished, dynamic and skilled professional candidate within depth

knowledge of handling administrative tasks. I can prioritize work, listen to and work well with colleagues. Have

advance knowledge of computer systems. A quick learner who is looking for a company to grow in.

SKILLS

Excellent organisational skills

Ability to work under severe pressure

Attention to detail

Proficient in Micro Soft Word, Excel.

Meticulous and analytical in handling of all

responsibilities assigned to me.

EXPERIENCE

03/2020 till lockdown Facility Assistant Manager

Shamwari Private Game Reserve (SCE) Paterson, EC

• Check ins and check outs

• Guest orientation

• Hosting guests

• Managing staff, gardeners, housekeeping and chefs.

• Stock taking and ordering stock

• Monthly stock reports

• Maintenance

07/2019 to 02/2020

General Worker

Boxer Stores Port Elizabeth, EC

• Organized appealing and engaging displays to capture customer interest

and drive revenue growth.

• Placed prices and descriptive signage to enhance displays and promote

items.

• Consulted with management and advertising teams to plan optimal

promotions.

• Updated seasonal displays such as windows and mannequins to highlight

current product lines.

Followed prepared sketches and planograms to arrange consistent shelves, racks

and bins.

05/2015 to 06/2019 Guest Relation Officer

Prestige Cinema Port Elizabeth, EC

• Greeted arriving guests to provide assistance and facilitate check-ins.

• Resolved guest challenges and complaints by applying resourceful and

actionable solutions.

• Maintained guest satisfaction and loyalty demonstrated through multiple

online reviews.

• Investigated guest complaints and utilized critical thinking to foster expedient

resolution.

• Focuses on customer service and builds partnerships with other departments

to ensure that guests' needs are attended to promptly.

• Give a warm welcome to guests on arrival and giving them a prestigious

experience.

• Assisting guests throughout their stay with any requirements, handling guest

feedback, provide direction and give suggestions.

01/2012 to 12/2014 Recruitment Administrator

Kupro Consulting

• Search Databases.

• Calling and setting interviews for potential candidates.

• Typing and Formatting CVs.

• Handling Calls from clients and candidates, Hosting and making customers

comfortable and attending to their needs.

EDUCATION AND TRAINING

2005

Matric

Gcato Secondary School Alice

English

Xhosa

Afrikaans

History

Economics

Business Economics

2010

Certificate

Montrose College

Ms Word

Excel

Paralegal Studies of South Africa

Introduction to SA Law

Office Legal

Civil Litigation

Debt Collecting

Wills and Estates

Criminal Law

PERSONAL INFORMATION

Personal Details: ID Number: 860**********, Date of Birth: 19/04/1986 Marital Status:

Single

REFERENCES

Quinton Gillson

Shamwari Private Game Reserve (SCE)

Position: SCE Product Development Manager

Cell: 072-***-****

SIBONGILE KUHLANE

Kupro Consulting

Position: Director

Tel: 011-***-****

Cell: 083-***-****

Mr. Mlungiseleli Smpondo

Ster Kinekor

Position: Complex Manger

Cell: 076-***-****

Mandisa

Boxer Stores

Position: Manager

Cell: 073-***-****

LANGUAGES

English, Xhosa, Afrikaans*



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