CHARLENE

SMITH *** Indian Hill Road Terrace Park, OH 45174 513-***-**** adm9t7@r.postjobfree.com

PROFESSIONAL SUMMARY:

Dedicated college and career specialist with demonstrated strengths in customer service, time management and outcome tracking. Great at creating opportunities, building successful solutions, and developing community partnerships. Excellent verbal and written communicator with strong background of cultivating positive relationships and exceeding goals.

SKILLS:

Program Performance Analysis

Program/Process Improvement

Training and Development

Quality Assurance

Strategic Planning

Team Development

Cultural Awareness

Report Writing

EXPERIENCE:

Professional Development Counselor August 2020 – April 2021

Aveda Fredric’s Institute, West Chester, OH

Delivered professional development in beginning, middle and end of student’s career.

Participated in new student orientation and completion of graduation paperwork.

Instilled confidence in students and helped them achieve financial independence.

Monitored students' progress toward meeting graduation requirements.

Resume creation, job search advising and salon outreach to secure guest speakers and hiring needs.

Participated in Program Advisory Committee to learn industry standards, opportunities and hiring needs.

College and Career Program Manager August 2017- August 2020

Cincinnati Arts and Technology Studios, Cincinnati, OH

Effectively managed and coordinated the activities of the College and Career/Bridging the Gap Programs.

Expanded college and career opportunities for students through community involvement and partnerships.

Achieved the goals of the strategic plan and targeted outcome with students.

Provided long term case management services to the students/graduates and worked with community stakeholders to ensure successful outcomes in job placement and retention.

Prepared students for post-graduation success within a defined career pathway.

Led presentations to create awareness of programs and generate opportunities for students.

Prepared reports on student progress, employer feedback, and status of on-going programs or grant funded activities.

Served on partnership committees to learn of hiring needs and share information on CATS training programs.

Director of Career Services November 2011 - August 2017

Antonelli College, Cincinnati, OH

Successfully managed the Career Services Department to ensure compliance with accreditation outcomes.

Retained impeccable track records for timely report writing to evaluate programs’ success.

Designed and presented workshops, hosted on-campus outreach events and job fairs to assist with job search.

Provided individualized resume development and critique, mock interviews, job search techniques, and networking guidance to students and alumni.

Established and maintained working relationships with students, alumni, and employers to create and fill employment opportunities.

Participated in Program Advisory Committee meetings to ensure academic value of programs and current labor market needs are met.

Involved in new student orientation and other student/graduate events.

Recruited, interviewed, and trained applicants for the Federal Student Work Study Program and supervise student workers.

Provided classroom instruction for the “Transition to Professional Practice” hybrid course.

Job Placement Coordinator January 2003 – November 2011

Great Oaks Institute of Technology, Cincinnati, OH

Provided individualized career coaching and job placement assistance to adults and high school students.

Developed marketing strategies to create unique job placements.

Established and maintained relationships with local employers to generate job opportunities.

EDUCATION:

Bachelor’s degree in Business Administration

University of Cincinnati

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