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Loan Counselor Switchboard Operator

Location:
Cedar Hill, TX
Posted:
June 19, 2021

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Resume:

MARRITA RODGERS

PROFESSIONAL SECURITY,MENTAL TECH,CERTIFIED CUSTOMER SERVICE REP/CERTIFIED

RECEPTIONIST/CERTIFIED CARE GIVER/CERTIFIED FRONT DESK REP/CERTIFIED GUEST

SERVICES PROFESSIONAL

Dallas-Fort Worth, TX

adm8nr@r.postjobfree.com

214-***-****

#readytowork

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

RECEPTIONIST/ SWITCHBOARD OPERATOR

HEALTH AND HUMAN SERVICE COMMISSION - Austin, TX

March 2020 to September 2020

PROVIDE WORLD CLASS CUSTOMER SERVICE, DISPATCHER,PBX OPERATOR, HIGHLY EXPERIENCED

IN MEDICAL EMERGENCIES,RADIO CALLS, NURSE COORDINATOR ASSISTANT, PATIENT SERVICES

REP,HEALTH INFORMATION CLERK, CONCIERGE, GREET VISITORS, TECHNICAL SUPPORT, TAKE HIGH

VOLUME MULTI CALLS,

EMERGENCY OVERNIGHT SHELTER MONITOR

The Salvation Army - Arlington, TX

December 2019 to March 2020

PROVIDES WORLD CLASS CUSTOMER SERVICE TO EVERYONE, FRONT DESK, RECEPTIONIST,CASE

MANAGEMENT,CASE INTAKE,REFERRALS,MAINTAIN A SAFE,SECURE,PEACEFUL,ORDERLY ENVIRONMENT

FOR ALL RESIDENTS ACCORDING TO ALL POLICIES AND PROCEDURES.

Customer Service/Receptionist,

SUCCESS UNLIMITED NETWORK - DeSoto, TX

January 2006 to December 2019

Maintained excellent working relationships with customers, the field service, sales and marketing

people.NSA agent, Front desk agent, Intake Specialist

Assisted client's technical issues with various computers systems and programs

Receptionist, PBX operator high volume multi phone line, Provided quality customer service and

customer success.

Loan Counselor/PROFESSIONAL SECURITY

DATA TRAC CONTRACTORS - Dallas, TX

January 2003 to January 2006

Used a specialized communicative skillset to obtain mortgage payments and other related contractual

documents

Provided excellent customer service when needed, while maintaining the urgency to keep

Accounts from delinquency status

Provided specialized reports to other representatives, managers, and assistant vice-presidents

PROFESSIONAL SECURITY duties:

Prevents all damages and losses

Reports any violators

Secures building and personnel.

Monitor property and Inspect buildings equipment.

Permit entry and monitoring surveillance equipment.

Finance Specialist

DALLAS FINANCE CENTER - Dallas, TX

January 1999 to January 2003

Provided financial goals and determined clients financial needs

Designated as Training Specialist, assisting new hires in gaining information and skills

Necessary to perform all job tasks effectively

Provided high communication and quality customer service to all clients

Education

Bachelor's in SOCIAL WORK

Philander Smith College

August 1985 to May 1990



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