MARRITA RODGERS
PROFESSIONAL SECURITY,MENTAL TECH,CERTIFIED CUSTOMER SERVICE REP/CERTIFIED
RECEPTIONIST/CERTIFIED CARE GIVER/CERTIFIED FRONT DESK REP/CERTIFIED GUEST
SERVICES PROFESSIONAL
Dallas-Fort Worth, TX
adm8nr@r.postjobfree.com
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
RECEPTIONIST/ SWITCHBOARD OPERATOR
HEALTH AND HUMAN SERVICE COMMISSION - Austin, TX
March 2020 to September 2020
PROVIDE WORLD CLASS CUSTOMER SERVICE, DISPATCHER,PBX OPERATOR, HIGHLY EXPERIENCED
IN MEDICAL EMERGENCIES,RADIO CALLS, NURSE COORDINATOR ASSISTANT, PATIENT SERVICES
REP,HEALTH INFORMATION CLERK, CONCIERGE, GREET VISITORS, TECHNICAL SUPPORT, TAKE HIGH
VOLUME MULTI CALLS,
EMERGENCY OVERNIGHT SHELTER MONITOR
The Salvation Army - Arlington, TX
December 2019 to March 2020
PROVIDES WORLD CLASS CUSTOMER SERVICE TO EVERYONE, FRONT DESK, RECEPTIONIST,CASE
MANAGEMENT,CASE INTAKE,REFERRALS,MAINTAIN A SAFE,SECURE,PEACEFUL,ORDERLY ENVIRONMENT
FOR ALL RESIDENTS ACCORDING TO ALL POLICIES AND PROCEDURES.
Customer Service/Receptionist,
SUCCESS UNLIMITED NETWORK - DeSoto, TX
January 2006 to December 2019
Maintained excellent working relationships with customers, the field service, sales and marketing
people.NSA agent, Front desk agent, Intake Specialist
Assisted client's technical issues with various computers systems and programs
Receptionist, PBX operator high volume multi phone line, Provided quality customer service and
customer success.
Loan Counselor/PROFESSIONAL SECURITY
DATA TRAC CONTRACTORS - Dallas, TX
January 2003 to January 2006
Used a specialized communicative skillset to obtain mortgage payments and other related contractual
documents
Provided excellent customer service when needed, while maintaining the urgency to keep
Accounts from delinquency status
Provided specialized reports to other representatives, managers, and assistant vice-presidents
PROFESSIONAL SECURITY duties:
Prevents all damages and losses
Reports any violators
Secures building and personnel.
Monitor property and Inspect buildings equipment.
Permit entry and monitoring surveillance equipment.
Finance Specialist
DALLAS FINANCE CENTER - Dallas, TX
January 1999 to January 2003
Provided financial goals and determined clients financial needs
Designated as Training Specialist, assisting new hires in gaining information and skills
Necessary to perform all job tasks effectively
Provided high communication and quality customer service to all clients
Education
Bachelor's in SOCIAL WORK
Philander Smith College
August 1985 to May 1990