Curriculum Vitae of Alvina Jordaan
Contact Information
Names: Alvina
Surname: Jordaan
Address: ** ***********
Itala place
Mooi Kloof ridge
Pretoria East
0081
Contact Number:
Email address: adm8du@r.postjobfree.com
Personal Information
Date of Birth: 02/03/1993
Nationality: South African
Gender: female
Identity number: 93-02-030*-*****
Driver’s License: Learner
Home language: Afrikaans
Other language’s: Afrikaans/ English
Education
Highest qualification achieved: Grade 12 Matric
School Attended: Hoerskool Waterkloof
Year obtained: 2012
Subjects: English/ Afrikaans/math’s literacy/ culinary arts/drama/ business studies
TERTIARY EDUCATION
Studied at: Attended private college: Health science Academy
Foundation for professional development
Qualified post basic pharmacist assistant
Trained in: BLS certificate (basic life support)
Provided risk-based primary emergency care/ first aid in the workplace
P-Number: P51212
Employment History
Company U-PHARMACY
Position: Pharmacist assistant, OTC consultant
Duties
●# Packing stock
#Claiming over the counter medication and vitamins
On medical aid
●
# Gaining experience as to assist patient about which over the counter medications is claimable medical aid aids
●
#council patient on Proper use of their selected medications including dosages/intervals/and routes of administration
●
#Recommend to patient to consult physician if their symptoms worsen (after taking over the counter medication)
Date of employment: 01-April 2015 / 30-June2016
Contact details: 012*******
Contact Person: Belinda
Reason for leaving: in search of better opportunity for growth
Company: Mercedes-Benz (2013/2015)
Position held: Costing /warrantee clerk/ Booking clerk
Duties:
●invoicing
●quotations
●monitoring daily work in progress
●Following up customers by calling them back.
●Accurately recording details of calls and progress on current job cards.
●Having a professional and courteous manner at all times.
●Identifying priority issues or client complaints.
●Sending emails to clients answering their enquiries
●Keeping records of clients’ accounts.
●Receiving client payments and capturing it on the system,
●Providing, information and assistance to clients.
●Making sure that all telephone calls are answered promptly.
●Dealing with a client’s queries, requests, or complaints.
●Booking vehicles in for service and repair
Date of employment: 2013/2015
Contact details: Tinus -012-***-****/ Priscilla-012-***-****
Contact Person: Tinus Ackerman/ Workshop manager
Priscilla Venter /admin administrator
Reason for leaving seeking better opportunity
EMPLOYMENT HISTORY
Company : Monitor.net
Position held : Emergency Call Center Agent
Promoted to : security vehicle Dispatcher
Duties for Emergency call center Agent
# Obtaining telephonic skills can assist client professionally over the phone
# Answering distressed phone calls, keeping client calm until security vehicles arrives
# Confirming passwords over the phone ensuring/ determining whether client is safe and not just confirming password under life threatening situation
Ensuring the password verification from client over the phone corresponds with password on our system
# Dispatching security vehicles to monitored high risk areas
# Arranging standoff points where security respond from when client feels threatened
# Writing a formal report on sites that have been broken into and corresponding with the POLICE
Reporting the damage done to the property
Reporting what was stolen
Reporting if any injuries has occurs
And Reporting who was on site at the time of incident
Duties As a Security Vehicle Dispatcher
Responsibilities
#Receive emergency and non-emergency calls and record significant information
#Address problems and requests by transmitting information or providing solutions with security
That are on site
#Receive and dispatch orders from clients that are in distress
#Prioritize calls according to urgency and importance
#Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
#Monitor the route and status of field units to coordinate and prioritize their schedule
#Provide field units with information about orders, traffic, obstacles and requirements
#Enter data in computer system and maintain logs and records of calls, activities and other information
Certificates obtained
Underwent training and obtained several certificates
Successfully completed a CDC induction program Standard operations procedure, telephone skills, listener suit
Obtained certificate shift of the year
Obtained security educational systems E,DC&A
References : Date of employment: 2012/2013
Contact details:
Manager: Belinda
Cell no: 076-***-****
Reason for leaving: seeking growth
Company : Dis-chem Glenfair pharmacy
Position held : Pharmacist Assistant PBQ
Over the counter medication
Claiming over the counter medication and vitamins
On medical aid
# Gaining experience as to assist patient about which over the counter medications is claimable certainedical aids
#council patient on Proper use of their selected medications including dosages/intervals/and routes of administration
#Recommend to patient to consult physician if their symptoms worsen (after taking over the counter medication)
# picking medication for medi-express packages
Under supervision of RP ( Responsible Pharmacist)
Employment date 2017/2019
Contact person : karien Van Staden (owner of Dischem Glenfair pharmacy
Contact no : 079*******
●Company : Dischem The club Surgical center
Current job
Position held: Pharmacist assistant
DISPENSER
Duties
Packing stock
Dispensing under direct supervision
Pre packing prescriptions
Mixing suspension
Mixing ointments
Reading prescription/ training to read different handwriting
Recording fridge temperature on daily basic
Filing and scanning prescription
Parking medi-express
Attending training informing us about new medication to assist patients better
Employment date : currently employed
Date of employment 01/02/2019
Contact person : Jaco van Zyl Responsible Pharmacist
Contact no : +278********
Company: Pharma-call /Sanofi
Position held: Case Manger (Qualified pharmacist assistant)
Duties: Case Manager: Responsibilities:
●Accomplishes clients’ care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; monitoring staff performance.
●Admits new clients by reviewing records and applications; conducting orientations.
●Determines clients’ requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
●Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
●Monitors cases by verifying clients’ attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; providing personal support.
●Maintains clients’ records by reviewing case notes; logging events and progress.
●Communicates clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
●Prepares clients’ discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; providing resources.
●Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in treatment results.
●Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; rewriting policies and procedures.
●Meets budget by monitoring expenses; implementing cost-saving actions.
●Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
●Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
References : Date of employment: 20 July 2019/ still current job
Contact details:
Manager: Corne and Rodney Cronje
Reason for leaving: currently employed
Attributes and skills:
●Computer literate
●Excellent communication
●Can work extremely well under pressure
●Fast learner,
General:
I am an energetic person and always on the lookout for learning new things in life. I believe knowledge is power, throughout school I have obtained several awards, 3rd time national trophy champion for netball and 2nd time national orchestra silver medal, I guarantee I will be an asset to your company