Amy M Gallina

CONTACT

*** ********* ***

Hartford, CT 06105

E-mail: adm89k@r.postjobfree.com Phone: 571-***-****

WORK

EXPERIENCE

Katz Family Dental

April 2020 — Present

Patient Coordinator

Berlin, CT

Duties include creating patient appointments, verification of dental insurance benefits, entering personal and insurance payments, balancing deposits and day sheets, creating and presenting treatment plans. Also coordination of appointments with specialists’ offices, uploading and exporting digital x- ray files, submitting patient records, and verification of medical information with physician’s offices. Also responsible for tracking lab cases and checking in office supplies. Some confirmation of appointments and appointment rescheduling are done as well. East Cedar Dental

August 2018 — August 2019

Patient Coordinator/Receptionist

Newington, CT

Scheduled appointments and accepted payments in a small family dental office. Prepared co payment estimates for the following day's patients. Confirmed appointments, created new patient files and welcome letters. Filled openings in schedule with patients on waiting list. Goodwin College May 2016 — May 2016

Student Accounts Specialist

East Hartford, CT

Created student payment plans, accepted and posted payments to accounts. Audited accounts and made adjustments according to institutional regulations and financial aid benefits. Also received payments for transcript requests and worked with the registrar's office to fulfill transcript requests. Pediatric Dentistry of South Riding November 2008 — May 2016 Office Manager South Riding, VA

Duties included greeting patients, verification of dental insurance benefits, posting payments

(personal and insurance) to patients' ledgers. Created and submitted insurance claims, scheduled appointments, answered calls, scanned documents, updated patient files, called insurance companies with questions on benefits and claims, created recall reminders, and submitted pre-estimates to insurance. Also coordinated appointments with anesthesiologists for patients requiring general anesthesia.

Glastonbury Dental Associates 2004 — 2007, 2017-2018) Patient Coordinator Glastonbury, CT

Greeted patients, scheduled appointments, answered calls, created and organized patient charts

(when charts were paper), tracked lab cases, followed production for one dentist in the practice and scheduled appointments accordingly. Posted personal payments, answered some billing questions, scanned documents for doctors' review.

QUALIFICATIONS

Dental Radiology Certification received 2010

CPR trained

Familiar with Dentrix, Dentrix Ascend, Eaglesoft, Dexis, and all Microsoft programs Familiar with insurance fee schedules, medical and dental terminology, and CDT codes Able to submit E-Claims and enter payments by check, credit card, and EFT Familiar with merchant services programs such as DentalXChange, Moneris, and PayConnect

Trilingual: English, French, and Spanish (in order of fluency) Amy M Gallina 1

EDUCATION

Bachelor of Arts in General Studies August 2015 — December 2016 Southern New Hampshire University

Received a B.A. in General Studies with a concentration on English Language and Literature with a 3.7 GPA.

International Studies 2005 — 2007

St Joseph College

Took courses toward a degree in International Studies at St Joseph College (now University of St. Joseph).

INTERESTS

Interests include yoga, music, reading, and volunteering with community organizations. REFERENCES

References available upon request.