Thurmina Mulberry

Covington, GA *****

adm809@r.postjobfree.com

706-***-****

I've worked in Customer service for over 15 years. And would love to continue in this field. Authorized to work in the US for any employer

Work Experience

Shift Manager

McDonald’s - Covington, KY

July 2019 to Present

Key holder

Hold Serv Safe Certificate

Open and close store

Complete pre shift checklist

Complete travel path to ensure goals are being met Review Sales and transactions

Set goals for shift

Count down safe

Take deposit to the bank

Assistant Manager

Family Dollar - Conyers, GA

August 2015 to April 2018

Key holder, open and closed the store. Count safe before and after shift. Count teals, make change. Assist customers as well as co-workers, check for assignments on store portal and make deposits. Shift Leader

Steak n Shake

February 2005 to June 2014

Trained all new server, motivated my shift, greet customers, took food and drink orders, took accepted cash and credit card for payments, politely thanked the customers and ask them to return Front Desk Agent

Residence Inn by Marriott - Gainesville, FL

May 2000 to December 2004

Greeted guests, checked guests in, accepted payments, Issued room keys, answered phone,assisted all guest needs, Communicated to housekeepers are vacant and ready to clean room, checked out guests, And maintain a clean well organized Desk.

Education

High school in General

Gainesville High School - Gainesville, FL

August 1987 to June 1991

Skills

• Management (3 years)

• Sales (3 years)

• Scheduling (1 year)

• Cash Handling (10+ years)

• Merchandising (3 years)

• Inventory (1 year)

• Training (5 years)

• Team Building (5 years)

• Customer Service Skills (10+ years)

• Inventory Management

• Shift Supervisor

• Food Service

• Shift Lead

• Key Holder

• Fast Food

• POS

• Assistant Manager Experience

• Supervising Experience

• Food Safety

• Food Preparation

Certifications and Licenses

ServSafe

November 2019 to November 2024

Assessments

Work Style: Reliability — Highly Proficient

July 2019

Tendency to be dependable and come to work.

Full results: https://share.indeedassessments.com/share_to_profile/ fde16d0c48241fc0ec5ba80313f4aa44eed53dc074545cb7

Work Style: Reliability — Highly Proficient

June 2019

Measures a candidate's tendency to be dependable and come to work. Full results: https://share.indeedassessments.com/share_to_profile/ d6cd54699c496707521456c8ae81bdf4eed53dc074545cb7

Working with MS Word Documents (Intermediate) — Familiar March 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/ share_to_profile/5a130f53f873771f4e0aad9306858bcfeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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