Juan Difo

**** ******** **** *****

Kissimmee, FL 34746

adm7c0@r.postjobfree.com

Whole Foods Market

Meat Team Leader

Westport, White Plains August 2013-Present

Responsible for all aspects of daily operations managing a team that generated 130k plus weekly.

Expense management to insure profitability.

Promote a positive company image by training a team that provides courteous, friendly, and effective service to customers and Team Members.

Guide the team in accordance with the company’s Standard Operation Procedures and regulatory compliance.

Report to regional and store Leadership.

Recommend disciplinary action, transfers, promotions, rate increases and deliver feedback for Team Members Job Dialogues.

Support WFM core value and goals by promoting programs and initiatives.

Manage ordering, inventory and labor to achieve a good in stock position for instore customers as well as the E-commerce customers.

Guide the team through a smooth transition into Amazon’s new initiatives/system and special Projects.

Build team and reginal bench strength to support companies’ expansion Goals.

Assisted with special events for ex. Team member appreciation week and maintaining good morale.

Shifted the store when store management was not present.

Whole Foods Market

Meat Associate Team Leader

Milford CT, White Plains NY, WEST PORT CT September 2011- 2013

Report to Dept Team Leaders, regional and Store Team Leaders.

Assist in interviewing, selecting, training, developing and counseling Team Members in a manner which builds and sustains a high performing team

Delegate daily duties to team members

Assist Team Leaders in ordering to meet sales projections and adhere to customers demand for quality and value with the purpose to meet Whole Foods quality standards

Provided timely, thoughtful and thorough performance evaluations.

Develop and maintain creative store layout and product merchandising with advice from the Regional Meat Team.

Demonstrate advanced product knowledge, maintain awareness of new product and regularly incorporate new products into the overall product mix

Work with Team Leaders to project sales and expenses, prepare operating budget to achieve budgeted expense levels, department profit and store profit contribution targets

Acting Team leader during Team Leader Absence in the Milford store for 8 months

Supervisor

Whole foods Market

Upper West Side, Darien, CT Sept 2009-March 2011

Assisted in training Team Members in a manner that builds and sustains a high-performance team and minimizes turn over as delegated by Team Leaders and Associate Team Leaders.

Established and maintained a positive work environment that supported a high Team Member morale.

Assisted in training of new Team Members, utilizing learning checklists and training materials.

Completed spoilage, sampling, temperature, and sweep worksheets as required.

Followed and communicated all applicable health and sanitation procedures and adheres to safe work practices.

Responded promptly to customers’ needs and questions

Opened and closed the department according to established procedures.

Communicated team concerns to the Team Leader and the Associate Team Leader.

Performed other duties as assigned by the Meat Team Leader and the Associate Team Leader.

Team member

Whole Foods Market

Columbus Circle, NY August 2007-October 2008

Responsible for providing a positive and proactive buying experience for customers.

Ensure cases and shelves are well stocked and displayed.

Verify that the products meet WFM quality standards.

EDUCATION:

General Education Diploma

Bronx, NY January 2007

Training: MLTP, SERV SAFE CERTIFICATION, BENCH STERENTH, Covent house, New York computer training course in Microsoft Word, Excel, Power Point, Windows 98 and internet usage.

SPECIAL SKILLS

Fluent in Spanish

Certified Butcher.

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