ANNETTE PICHARDO

Contact Info

Address

*** **** **** ****** #*

Orlando, FL 32801

Phone

407-***-****

Email

adm5qc@r.postjobfree.com

Software

Microsoft Office Suite - Highly Proficient

Languages

Spanish - Native Speaker

2018 -

present

Brand Ambassador

Signature Concepts / L'Oréal / High Spirits Central Florida (Orlando, FL)

• Enthusiastically provide exceptional customer service to promote and differentiate client's brand to potential consumers.

• Effectively use strong interpersonal skills while interacting with diverse array of businesses and members of the public to serve as brand's PR liaison and inspire confidence in product.

• Create brand awareness among end users in retail locations and other venues through promotional activity and one-on-one interactions.

• Successfully build and maintain strong business relationships with wide range of staff and management at promotion locations.

2017 -

2018

2014 -

2017

Senior Case Analyst

Orlando Ventures (Orlando, FL)

• Evaluated and advised timeshare owners timeshare on unit cancellation process, fraud assistance and protection, and overall industry awareness.

• Exceeded quarterly booking goals by prospecting clients in local and national timesharmarkets Identified for growth, successfully researching and developing new business.

• Planned, scheduled and conducted property site tours and visits for prospective buyers. 2013 -

2014

Media Market Consultant and Account Executive

CBS Radio (Washington, DC)

• Presented live events on-air and digital assets, along with live events, to advertising agencies, spot media departments, media buying services and direct advertisers

• Built and maintained close relationships with all key agencies and direct clients, successfully negotiating on behalf of CBS radio group against local competition.

• Developed integrated media programs utilizing on-air, digital/mobile and on-site assets.

• Effectively communicated sales trajectory to station management and senior staff as needed 2012 -

2013

Sales Associate

BlueGreen Corporation (Orlando, FL)

• Achieved and exceeded booking goals by prospecting clients in the local and national timeshare markets. Identified, researched and developed new business.

• Arranged and conducted site tours and visits as required; maintained call logs, booking history and other prospective buyer relevant data.

2005 -

2011

Experience

Marketing Consultant and Timeshare Sales

Hilton Grand Vacation Club / Wyndham Grand Vacations (Orlando, FL)

• Provided expert offsite reservationsupport and marketing services to nationally expanding executive transportation and limousine company.

• Outstanding customer support and extensive outreach to establish and maintain a commercial customer base resulted in a 21% corporate contract growth in extremely competitive markets.

• Responsible for scheduling and confirming drivers' assignments, ensuring all reservations we honored and passengers received personal attention to create and maintain high level of customer satisfaction and repeat business.

Customer Service Rep/ Online Reservations and Marketing Coordinator 123 Corporate Transportation LLC (Miami, FL)

2004 -

2006

Account and Marketing Executive

Employ America/Insure America (Winter Haven, FL)

• Provided extensive customer service and client support and served to employer services provider with 350 staffers

• Coordinated client meetings and managed special events with flawlessly executing presentations

• Successfully provided after-sales customer service care to business owners, resulting in numerous client referrals.

• Established and maintained long-standing client relationships; contacted 50 businesses per week and generated numerous leads to successfully meet quotas.

Received “Employee of the Month” award during second month at the company

Received “Top Sales Representative” award in first year Promoted to Sales Account Executive within 4 months of employment 2006

Workers Compensation/Insure America

Team Leaders

Completed over 100 hours of

intensive sales and marketing

training.

Training

• 15+ Years of Professional Experience

• Exceptional Hospitality Skills

• Strong Inside/Outside Sales Closing

• Creative Problem Solving

• Team Builder/Team Player

• Proposal Writing Experience

• Highly Efficient

• Proactive

• Self-starter

Polk State College - Orlando, FL

Associate of Arts

2003

Skills/Qualifications

License

Education

Contact this candidate