Phillip D. Kangari, PMP

**** * ******** ***. *****

adm4sl@r.postjobfree.com

813-***-****

PROFESSIONAL PROFILE:

Education: Bachelor of Arts in Business Administration with a specialized area of focus in Industrial Systems Engineering, April 2016 from the University of Florida (UF), Gainesville, FL

Certification: Recognized as certified Project Management Professional (PMP) by the Project Management Institute (PMI) since November 2019

PROFESSIONAL EXPERIENCE:

Easy Essence LLC – Tampa, FL – Product Design Firm

Founder/CEO: November 2019 – April 2021

Managed engineering and marketing vendors through product development life cycle.

Connected with major manufacturing companies for design licensing opportunities.

Lead development of Website, Patent, CAD, and Technical design documents.

Fairfax Software – Tampa, FL – Optical Character Recognition and Financial Remittance Processing Software

PM/Business Analyst Lead: August 2016 – October 2019

Implemented multiple State Government remittance software projects on-time and under budget; contracts valuing between $400k - $1.05M in revenue.

Developed templates and Technical Design Document to streamline gathering of requirements, training, and software configuration. These were adopted as the company standard for all future projects.

Performed comprehensive in-person and remote requirements-gathering session with key stakeholders.

Developed first internal prototypes that assisted in accurately portraying the product to the customer in order to manage stakeholder expectations and increase their engagement.

Conducted comprehensive developer and user trainings; trained client on self-troubleshooting methods to increase efficiency, resulting in the reduction of false-positive defect tickets opened by 80%. This permitted more time to add enhancements (within scope) and focus on quality.

Identified and addressed risks throughout the project life cycle through ongoing cross-department communication.

Delegated necessary tasks for project team.

Directed corrective action to address issues with system design and bring projects back in line with the contractually agreed upon scope and schedule

Created a variety of unit testing audits to be performed at the end of each development cycle, resulting in the lowest number of confirmed defects on a project in company history.

Trained junior business analysts in these best practices of: software configuration, system design, client communication, unit testing, quality checks, and documentation updates to match change requests.

Collaborated closely with engineering director and staff to interpret the functionality of code and document the necessary design changes required to convert it to a more user-friendly configurable formatting.

Re-established project expectations with clients to support future trust and partnership between both organizations.

Supported client post-implementation by answering questions and checkups through various communication channels.

Configured entire software to meet the specifications defined in the SOW and adjusted design for accepted changes.

AFFILIATIONS:

University of Florida Cicerones – Official Student Ambassador – January 2012 – April 2016