Curriculum Vitae

MANJU BISHT

House no. ** A,Sec-45

Faridabad

Haryana 121010

783-***-**** (M)

Email id: adm4r0@r.postjobfree.com

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Career objective

A well-presented, well-mannered and articulate helpdesk support professional with extensive experience or performing diagnostic and resolving customer’s technical problems. To secure a promising position in a reputed growth oriented organization where I can effectively utilize my skill that offers progress and learning opportunities.

Experience

Working as Service Desk Executive with HCL Info system Ltd. from 20 March 2013 – 31 December 2016 at their various site locations

JOB RESPONSIBILITIES

Responsible for taking & logging incoming calls &providing efficient customer support for all line issues relating servers, Desktop, Laptops.

Working in mails

Maintained records of Inventory

Maintained proper filing of Documents.

Vendors call logged and follow up

Escalating calls and issues where necessary to senior manager and team leader

Ensuring that all call details are captured and entered in logging software

Created service orders to replace defective parts.

Educational Qualification

Course (Stream)/Examination

Institution/University

Year of Passing

Percentage

B.Com (Pass)

MD University

2012

61%

12TH (Commerce)

Haryana Board

2009

86 %

10TH

Haryana Board

2007

83 %

Technical Qualification

Done Basic computer & Tally Course from Saha Institute of Computer, Faridabad.

Computer proficiency

Software:

MS-OFFICE[MS Excel, MS-Word, PowerPoint], Tally 9 ERP

Other Skills:

Skilled in making presentations & Sound Knowledge of Internet.

Personal Information

Husband Name : Shri Siddhartha Bisht

Date of Birth : 08.03.1992

Nationality : Indian

Marital Status : Married

Language Known : Hindi & English

Hobbies : Listening Music, Reading Books

Declaration

I hereby declare that the above information is correct and true to the best of my knowledge and belief.

Date:

Place: Faridabad (MANJU BISHT)

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