Brandy Austin

**** ******** **. ***. ***

Morrow, GA 30260

706-***-****

I am a dedicated service professional seeking longevity with a valuable company. I believe my experience and maturity will be a valuable asset as well as my commitment. I am also a team player and very goal oriented.

Education:

New Beginning CNA Training 02/2012

James H. Bowen H.S. 06/1997

Professional Experience:

Customer Service

:Handle and resolve customer complaints

:Taking ownership of the customers’ issues and resolving

:Listening to customers’ needs to direct them to the product or services that they are requesting

:Inform customers that their business is appreciated

Data Entry/Administrative

:Input of client confidential information

:Answering landlines/phones

:Filing, faxing, and typing

:Email, basic computer skills and software

Security

:Safeguard and patrol the premises for suspicious activities

:Monitor and respond to fire/panic alarms and other codes

:Write/type incident reports to record car accidents, thefts

History:

:McNair, H.S., Paraprofessional 04/19/15-Present

:McNair, H.S., Volunteer 03/27/14-05/25/14

Babysitting/Work for self 01/2013-01/2014

:First light Homecare 05/2012 -01/2013

New Beginning CNA Training 02/2012 -04/2012

:Children’s Healthcare of Atlanta 02/2006 -10/2011

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