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Customer Service Aviation

Location:
Hyderabad, Telangana, India
Posted:
June 14, 2021

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Resume:

CURRICULUM VITAE

Ajeetesh Joshua

Phone: +91-701*******

Email- adm4c8@r.postjobfree.com

CAREER OBJECTIVE:

A highly organized and hard-working individual looking for a responsible position to gain practical experience and To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

PERSONAL & PROFESSIONAL SKILLS:

● Customer service and negotiation, influencing and organizing skills.

● Independent, self-motivated, able to take responsibilities and works well under pressure, Flexible team player with the demonstration capacity to learn quickly.

● Good communication skills, able to interact with customers of different nationality and culture.

TECHNICAL PROFICIENCY AND CERTIFICATIONS:

● Operating systems - Windows XP, Win7,Win8.

● S/W Applications - Excel, Word, Power Point

● Dangerous Goods Regulation (DGCA)

● Basic Aviation Security

EDUCATIONAL QUALIFICATION :

● High School - Board of Secondary School of Education- Viddya Sree High School, Jiyaguda, Hyderabad.

● Intermediate- Board of Intermediate Education, Sri Chaitanya Junior College, Hyderabad.

● Graduation - Mahatma Gandhi Kashi Vidyapith.

● Diploma in Aviation Hospitality and Travel Management at Frankfinn. WORK PROFILE:

● Organisation - Interglobe Aviation Ltd ( Duration- January 2015 -March 2019).

● Synchrony Financial . (Duration - May 2019- Feb 2020). JOB RESPONSIBILITIES: (INDIGO)

● Customer ticket reservations across the counter.

● Cash remittance and cash handling for Indigo Airlines.

● Customer service role to manage, departure and arrival information.

● Aircraft load distribution focused towards cost reduction.

● Ensuring safety of flight and passengers before arrival and departure.

● Coordinating with OCC and ATC for flight operations. JOB RESPONSIBILITIES: (Synchrony)

● Making outbound calls to remind customers regarding the outstanding amount on Credit Card.

● Convincing customers to make payments and providing necessary help to clear payment.

● Abiding by the telephone laws laid down by the Government of the United States of America. INTEREST:

Listening to Music, Travelling, and Rapping.

PERSONAL PROFILE:

● Date of Birth- 11th February 1995

● Place of Birth- India, Hyderabad

● Nationality- Indian

● Sex- Male

● Civil status- Married.

BEST REGARDS

(AJEETESH JOSHUA)



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