Fozia Mirza

917-***-****

adm414@r.postjobfree.com

PROFESSIONAL PROFILE

Over 20 years of pharmacy retail experience with some of the leading providers of medical services including CVS/Pharmacy, Walgreens, Eckerd, and Independent establishments. Proven pharmacist skilled in prescription medicine dispensing, dosing and monitoring quality assurance and evaluation of drug interactions. Proficient in managing fast pace, high volume operational environments. Oversaw daily retail operation and supervised fellow pharmacists and mentored pharmacy staff. Maintained accurate inventory of controlled substances and records of pharmacy supplies.

Provided exceptional leadership in all aspects of pharmacy including drug inventory, employee schedule, patient counseling, insurance disputes and customer service. Demonstrated in-depth knowledge of patient counseling and drug interactions. Committed to professionalism, highly organized, able to see the big picture while paying attention to small details, and excellent communication skills. Established positive relationship with senior management and inspired personnel by developing open communication and teamwork among staff in order to achieve maximum results.

SUMMARY OF SKILLS

Pharmaceutical Operation Management:

Performed all functions consistent with the day to day operations of a retail pharmacy including processing, compounding, preparing prescriptions, advising physicians, inventory control, counseling patients on prescription/OTC items with necessary instructions, and processing third party plans.

Achieved quality assurance, secured controlled substances, and disposed hazardous waste drugs, as well as all aspects of adherence to licensure requirements.

Significantly increased sales of the pharmacy by implementing good customer service and follow up with patient visits.

Controlled shrink in pharmacy by implementing sound loss prevention tactics to deter thefts.

Managed ordering of pharmaceutical products, as well as returns of outdated/ recalled drugs in a timely manner following state and company policies.

Trained new personnel to meet company expectations for delivery of the highest quality patient care.

Customer Communication:

Always maintained the highest level of customer service by immediately identifying, addressing, and resolving all customer service issues before they were escalated to senior management.

Established and cultivated relationships with physicians, nurses and other health care professionals necessary to provide quality pharmacy services and customer support.

Counseled patients on prescription, non-prescription, and health care related issues daily while resolving patient service-related issues at an optimum level.

Cultivated strong relationships with patients and physicians to achieve the best level of medical care and service to the patients.

PROFESSIONAL EXPERIENCE

Covid-19 Vaccination Pharmacist (Feb 2021- Present)

MobileHealth, Brooklyn, NY

Supervising Pharmacist (April 2015 – Feb 2020)

Family Pharmacy, Forest Hills, NY

Staff/Floater Pharmacist (Jan 2014 – March 2015)

Grand Pharmacy, Astoria, NY

Mercy Pharmacy, Woodside, NY

Staff Pharmacist (Oct 2012 – May 2013)

Steinway Pharmacy, Astoria, NY

Floater Pharmacist (Nov 2010 – Sept 2012)

CVS Pharmacy, Stamford, CT

Pharmacy Intern (Jun 2005 – Sept 2009)

Walgreens Pharmacy, Greenwich, CT

Walgreens Pharmacy, New Hyde Park, NY

Pharmacy Technician (Apr 2000 – Jul 2002)

CVS Pharmacy, Bayside, NY

EDUCATION

oDoctor of Pharmacy

St. John’s University - New York – 2007

PROFESSIONAL LICENSURE

oConnecticut State Board of Pharmacy License

oNew York State Board of Pharmacy License - 056554

oCertified in Immunizations and CPR

TECHNICAL SKILLS

oPrime RX - Micromerchant

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