M. Nikki Hill NRCCS

**** *. ********* **. ******, TX 76216 • 469-***-**** • adm3i3@r.postjobfree.com

CAREER SUMMARY

Advanced professional with the expertise in Administration, Data Entry, and Analyzing

Data seeking a position in the medical field that will utilize experience, education, and

superior oral and written communications skills.

QUALIFICATIONS

●Payroll

●Accounting

●Data Entry

●Administrative

●Communication

●Typing 60 wpm

●Project Management

●Medical Insurance

●UB-04 Hospital

●CPT-04 Coding

●ICD-9 to ICD-10 GEM

●BLS CPR Certified

●EKG

●Vital Signs

●Law and Ethics

●Anatomy Physiology

●Medical terminology

●Scheduling

●Parental Medicine

●Phlebotomy

●Sterilization

●Customer Service

Patient Position

EDUCATION

Kaplan College Dallas, Texas 08/2011 to 05/2012

Medical Office Specialist Dean’s List Certification

Brown Mackie College Dallas, Texas 08/2004 to 06/2005

Medical Assistant Diploma Dean’s List

Advanced Technical Institute Dallas, Texas 02/1993 to 11/1993

Computerized Business Administration Certification

WORK EXPERIENCE

E-Tech Dallas, Texas

CSR/Floor Support 03/12/2018 to Present

Duties included, logging assistance, billing, registration, supervisor calls, etc.

Hospice Plus Dallas, Texas 160 Hour Extrernship

Medical Office Specialist 04/2012 to Present

Duties included billing, medical records, filing, equipment inventory, scheduling, assisting with patient meetings to discuss progress, and assisting with medication needs.

Express Employment Professionals Dallas, Texas 10/2009 to Present

Customer Service Representative/Administrative

• Outbound call center as a Research Agent.

• Conduct radio surveys to different participants.

• General office duties, answering incoming calls, data entry, filing, faxes, etc.

Credit Solutions Dallas, Texas 12/2007 to 10/2009

Customer Service Representative

• Answer incoming calls from clients regarding their debts.

• Assist clients with negotiation with debtors to settle their debts.

• Provide clients with information and tips on how to reduce and pay off debts.

Southwest Maintenance Dallas, Texas 03/2004 to 11/2007

Administration Assistant

• Maintain daily, weekly, and monthly telephone logs and work orders.

• Handle difficult or complex customer inquiries and complaints.

• Organized schedules and distribute work to customer service employees.

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