BADR ABDELTAWAB

MONEIM

CONTACT

adm35h@r.postjobfree.com

+201*********

Old market 5 st,, Basteen, Cairo

SKILLS

·Excellent salesmanship and

persuasion skills.

·Focuses on sales goal achievement

and results

·Remains knowledgeable with products

and services and remains aware of

competitors’ services, offers, and

initiatives

·Ensures customer satisfaction and

supports a positive impression of the

Comcast experience

·Active Listener and has the ability to

handle any customer effectively.

Hard, smart, positive, optimestic, go-

getter, creative, active, patient and work

under pressure.

LANGUAGE

Excellent in English in Speaking,

Receiving, Reading and Writting.

OBJECTIVE

I have a vision in this life, i wish to a successful business man, i hope to work on my self in management and leader ship skills. I took an online lessons in leader ship skills, business planning and Management. EXPERIENCE

National Bank of Egypt

14 february 2021 - Still there

Customer Care Agent

Job discribtion:-

.Receiving inbound calles from the customers.

.Handle the clinte's problems and solve it for clintes.

.Follow up with clinte if his problem need time to be solved.

.Working on twelve systems like CRM, ACI issue, XCS, etc..

.Use OUTLOOK, Excel, word

Exceed (Talabat Account).

15July2020 - 10february2021

Mail and webchat Agent.

Job Discribtion:-

.Receive an i lncoming chats from the customer.

.Answer the customer inquary and try to help him and handle him to get his satisfaction.

.write the chat summary in a comment and write the whole details in the chat report.

.End chat after closing all details and the comment. Raya Contact Center (Etisalat UAE Account)

1May2019 - 10July2020

Account Advisor

Job Description: -

·Contacting potential customers to inform them about a Etisalat UAE Service and convince them changing their networks to Etisalat.

·Asking questions to understand customer requirements and close sales.

·Re-schedule interested customers to their suitable times

·Provide Qualified Leads and book appointments for the delivery team. Achievements: -

·Top sales Achiever for 10 Months Respectively.

·Awarded two certificates from Etisalat UAE of highest conversion and sales figures in the last two quarters.

Lebanon Restaurant.

17 June2016 - 30 November2017

Waiter

Worked there for more than 1 year when i was studying. Conestruction

1 september2011 - 5 June2016

Marble installer

Worked there for 4 years when i was studying.

EDUCATION

Cairo University

2017

Faculty of law

Good

REFERENCE

References available upon request. - ""

ADDITIONAL INFORMATION

I started working when i was 8 years old.

I love working since i was kid.

I was responsible about my self since i started working, i was born in a poor family and i needed to take care of my self and my study, so i had to work to can handle all my needs and i am so proude that i did.

Contact this candidate