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Support Specialist

Location:
Fort Lauderdale, FL
Salary:
45,000
Posted:
June 12, 2021

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Resume:

Michael Gladstein

**** ***** ******, *** ****, FL 337040

adm2zo@r.postjobfree.com

(914) 419 - 3895

Objectives

My goal is to obtain a posi on with a well established business that will enable me to use my educa onal background, work experience, and ability to communicate well with other people to contribute to the business' success. I am applying for posi ons that will u lize my training in I.T. and my skills in electronic repair and troubleshoo ng.

Experience

Penna Paving Co.; Elmsford, N.Y. (2006 – 2015)

My du es in this company included filing paperwork with the county and state; obtaining permits and licenses for business, equipment, and employees; entering bids on county and private jobs; employee oversight and evalua on while on jobs; and marke ng. Notable accomplishments include keeping the business records maintained and organized to be prepared to pass inspec ons and audits. Bartlett, McDonough & Monaghan, LLP.; White Plains, N.Y. (2008 - 2009) Answered calls, took messages, and organized files for a large law firm that handled workers’ compensa on cases.

Coldwell Banker Elite Realtors; Carmel, N.Y. (2009 – 2010) Realtor's assistant; filing paperwork, answering calls, managing lock box key loca ons and codes, se ng up appointments and open houses and coordina ng with other firms, brokers, and realtors. Microcenter Computer SuperStore; Yonkers, N.Y. (2012 - 2014) Working in a commission based environment, my job was to greet customers in a friendly and professional manner, offer exper se in technologies to customers to ensure that customer sa sfac on was exceeded. Notable accomplishments include: Reaching second in sales among all employees within the first month and earning a promo on to head of the Gaming Department in 3 months, I built strong rela onships with customers who returned to consult with and purchase from me. Mike's Techs, LLC.; Owner, St. Petersburg, F.L. (2015-2019) Following my experience at Microcenter, I had the knowledge, skill, and leadership skills needed to start a business of my own; consul ng clients on new technologies, installing and se ng up systems at homes and businesses, building custom PCs, and repairing damaged phones and computers. I excelled at sa sfying my customers with a good work ethic.

Education

Byram Hills High School; Armonk, N.Y. (2006-2010)

Excelled in courses. I provided valuable assistance and informa on in technology classes, which I received apprecia on for. In junior year, I was accepted into a specialized program where I completed my high school diploma, earned six college credits, and received a technical cer fica on in Graphic Design. SUNY Cobleskill; Cobleskill, N.Y. (2010-2012)

Excelled in courses, furthered my knowledge of computers, spreadsheets, databases and networking hard- and so ware, took a Business Management and Psychology course which taught me to have professional intui on with clients and colleagues, as well as improved my knowledge in business beyond what my work experience taught me.

Saint Petersburg College; St. Petersburg, F.L. (2015-2017) Exceeded expecta ons in courses, was seated in advanced level classes and earned final grade of 86% and be er. Took a Business and Professional Speaking course this semester which enhanced my ability to communicate with professionals in any industry.

Skills

My confident, well-spoken, and understanding personality gives me an advantage in a business where customers seek my advice and trust my knowledge to guarantee that they feel comfortable making important business or purchasing decisions. My advanced skills in technologies include being able to install, setup, and maintain so ware and hardware devices; repair and troubleshoot unexpected malfunc ons; easily navigate and present informa on to unfamiliar customers in a way they will understand and remember; and have comprehensive familiarity with every opera ng system and hardware manufacture. References

(All reference's contact informa on can be provided upon request.)

● Eric Gladstein; Penna Paving - Owner

● Donna Pennachio; Coldwell Banker Elite Realtors – Broker

● Sean Natale; Microcenter - Manager

● Michael Purden; Mike's Techs, LLC - Customer



Contact this candidate