PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

LINDSEY J.

HOWELLS

L

*** ******** ******, *********, ******* 32526, 850-***-****, adm1vn@r.postjobfree.com Motivated Customer Service Representative, skilled at meeting customer needs with expert support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Dedicated service industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Fast learner Can calm most anyone down

if upset

Good with computers if

shown once.

Problem solver, quick thinker Can talk to anyone Can type, talk and listen at the same time

Emergency Medical Technician FTO December 2020 - May 2021 Lifeguard Ambulance Service AMR Milton, Florida

Evaluated scenes quickly and implemented life-saving measures based on knowledgeable condition assessments and expert training.

Coordinated smooth hospital transfers by reporting observations and treatments to physicians, nurses, and other healthcare facility staff.

Responded to accident scenes, triaged victims, and determined order of care for different patients and injuries.

Train new employees, as well as students doing ride alongs for experience. Document each patient encounter with a patient care report in computer system, communicate with dispatch and be knowledgeable of all roads/maps/ areas. Emergency Medical Technician March 2018 - October 2020 Escambia County Public Safety / BOCC Pensacola, Florida Responded to accident scenes, triaged victims, and determined order of care for different patients and injuries.

Offered individualized care to stabilize patients for transport and prepare for hospital care. Kept vehicles clean, organized, and well-stocked with medical supplies and equipment. Protected medical personnel, patients, and general public by operating vehicles safely and in line with regulations.

Emergency Medical Technician FTO/ Lead of BLS Program February 2017 - February 2018 Sunstar Paramedics Largo, Florida

H

EDUCATION

Responded to accident scenes, triaged victims, and determined order of care for different patients and injuries.

Kept vehicles clean, organized, and well-stocked with medical supplies and equipment. Trained new employees on the Basic Life Support Units, along with instructing in class training and upholding all continuing education classes for employees. Responded to 911 and Transfer type calls and trained employees on handling both situations. Preceptor of Students from the EMT Schools that did ride alongs. Trained on the documentation of each patient encounter in our computer system. Emergency Medical Dispatcher/ EMT November 2011 - August 2016 AAA Ambulance Service Hattiesburg, Mississippi

Arranged necessary reception at trauma centers by communicating patient conditions in advance. Managed diverse patient needs before hospital treatment, including keeping airways open and controlling bleeding.

Take and input Emergent and non-emergent calls and dispatch each call to the closest most appropriate unit.

Instruct callers on life saving pre-arrival instructions to help the injured or sick. Communicate with Hospitals, units, dispatchers, and others at the same time and remain calm in a chaotic situation.

Emergency Medical Technician December 2010

Pensacola State College, Pensacola, Florida

High School Diploma May 2007

Seminole Community College, Lake Mary, Florida

HCA Award /EMT of the year June 2017

Sunstar Paramedics, Largo, Florida

Sunstar Paramedics- two months in a row- My partner and I, won the Star Award-in house award for exceptional attitude, helping others, and for special calls i went on that people called in and said nice things about!

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